User Support Specialist (Swedish, Norwegian or Finnish) (offline)

Areas of Responsibility:
1st line CRM User Support (MS Dynamics)
Sales process follow-up and process support (no customer-facing Sales activities)
Close interaction with Sales Representatives on a daily basis

Qualifications:
Advanced knowledge of a Swedish, Norwegian or Finnish language both in writing and speaking (final-year students of linguistic faculties can apply)
Fluency in English, both written and spoken, is a must
Being a confident user of Microsoft tools: Word, PowerPoint, Excel, Outlook
Background in IT, Sales, Legal, Document Management, Banking/Finance would be an advantage

Personal Skills:
Ability to work both individually and as a part of a team, ability to multi-task, being a quick learner
Being proactive, self-motivated, and able to take a holistic approach to problem solving
Curiosity and eagerness to learn new technologies
Understanding of the specifics of Scandinavian mind-set and business culture would be an asset.

About Infopulse

Infopulse, a part of the Tietoevry Group, is an international IT company founded in 1991 in Ukraine. We are driven by values of innovation, flexibility, openness, and involvement, which are shared by our team of more than 2,000 specialists. Infopulse has delivery centres in 5 countries in Europe and South America. Our experts bring extensive expertise in Banking and Finance, Telecom, Energy and Utilities, Software Development, and Hi-Tech industries and provide a range of services including IT Consulting, Software Development, Cloud & Infrastructure services, and Cybersecurity services to our clients in over 40 countries.

Infopulse is one of the world's top 100 outsourcers recognised by IAOP® and is a certified partner of Microsoft, Amazon, Citrix, and OpenText. The company meets the highest international standards of corporate governance, which is confirmed by ISO 9001, ISO 27001, and ISO 14001 certifications.

Industry leaders such as BICS, BOSCH, Corteva Agriscience, Credit Agricole, Delta Wilmar, ING Bank, IPCO, Metinvest, Microsoft, Offshore Norge, OLX, OTP Bank, Santander, UKRSIBBANK BNP Paribas Group, Vodafone, Zeppelin Group, among others, entrust their projects to us. By now, we have successfully implemented more than 3,500 projects with these partners.

The strength of Infopulse lies in the diversity of our perspectives and the unity of the principles we adhere to every day. Together with our team, clients, and partners we strive to create a better future.

Company website:
https://www.infopulse.com

DOU company page:
https://jobs.dou.ua/companies/infopulse/