Aspire Global’s best-in-class iGaming platform, unrivaled industry experience, and a package of fully managed services combine to create robust solutions for ambitious casino and sports betting brands.

Requirements:
• Strong understanding of web and web-related technologies and Client/Server applications — Must
• 1-3 years’ experience in manual web testing or 3rd/4th level support position — An advantage
• Bachelor’s degree in Computer Science / Software Engineering (or similar)
• Experience with Web debugging tools — An advantage
• Previous experience in SQL
• 24/7 availability in case of critical issues (on call duty)
• Strong troubleshooting and problem solving skills
• Upper-Intermediate English
• Service Oriented and good communication and interpersonal skills
• Hard working, responsible, meticulous, detail-oriented, independent.

Responsibilities:
• Research and report issues found on the production environments (High Priority Issues)
• Provide Tier 3/4 services for support center and third-party integrators
• Monitor, and be responsible for the progress of all issues/bugs reported
• Interact with various Departments, R&D, and Customer Support groups to address product issues in complex environments
• Maintain good internal and external customer communication, provide a high level of support and minimize escalations to R&D
• Prioritize daily missions/tickets and manage critical escalations.

What we offer:
• High-level compensation and regular performance-based salary and career development reviews
• PE accounting and support
• Working in a comfortably located office
• Medical insurance (health), employee assistance program
• Paid vacation, holidays and sick leaves
• Sport compensation
• English classes with native speakers, training, conferences participation
• Referral program
• Team buildings, corporate events.

About Aspire Global

Aspire Global’s best-in-class iGaming platform, unrivaled industry experience and package of fully managed services combine to create robust solutions for ambitious casino and sports betting brands.
We handle your day-to-day operations, while you focus on marketing and building a global reputation.

Company website:
http://aspireglobal.com/

DOU company page:
https://jobs.dou.ua/companies/aspire-global/

Job posted on 10 November 2020
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