On behalf of Ciklum Digital, Ciklum is looking for a Senior Business Analyst to join Kyiv team on a full-time basis.


Analyze capability gaps within Customer’s organization. Propose improvement methods and appropriate solution options
Identify and define business needs and goals. Outline clearly stakeholders’ impact and their outlook on the project and teams
Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops
Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution
Prioritize requirements and manage their allocation. Define non-functional requirements including external interfaces and constraints
Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base
Interact with product manager on product strategy definition
Evaluate business analysis processes and give proposals for improvement. Establish and follow requirements lifecycle processes
Monitor solution implementation and conduct internal and external solution acceptance
Care about continuous improvement of Customer satisfaction


4+ years of experience in business analysis
Knowledge of requirements management tools (at least JIRA & Confluence)
Strong English verbal and written communication skills
Proven experience in communication and presentation for large audiences and top management
Excellent communication, presentation, and negotiation skills
Modeling skills to represent requirements information in graphical form
Clear understanding of principles and specifics of software development methodologies
Knowledge of business process optimization and modeling approaches
Knowledge of prototyping tools


Master degree or higher (in Computer Science or similar, desirable)
Business education
One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN
Experience in training development and conduction
Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics

Personal skills

Strong analytical skills to make a critical assessment of the information from numerous sources. Systems thinking and functional decomposition skills
Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities. Quick learning
High flexibility. Ability to modify approach as per changing conditions, circumstances and feedback
Self-confidence and ability to handle rejection and accept criticism
Extensive knowledge of business analysis activities and techniques
Awareness of latest IT industry and digitalization trends

What's in it for you

Ability to work on challenging projects, deal with complex solutions
Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
Unique working environment where you communicate and work directly with client

About Ciklum International

Ciklum is a top-five global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world.
Our 3,000+ Developers located in the Delivery Centres across the globe, provide our clients with a range of services including outsourcing software development, Enterprise App Development, Quality Assurance, Security, R&D, Big Data & Analytics.

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Job posted on 7 November 2020

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