IT Review specialist for the USA market (offline)

POSITION DESCRIPTION AND OUR CLIENT:

Our client is a United States-based leading review site for the enterprise IT market. It is a high quality, trusted site in which reviews are written by real users. Their triple-authentication process using LinkedIn profiles, community policing, and human oversight ensures 100% authentic reviews. They are a giant in the IT review world and have been recognized by the Wall Street Journal as «Yelp of Enterprise Tech.»

Their presence in Ukraine is a first and they are actively looking for a talented team of people to help them gather the reviews from their site visitors so that they can publish them on their site.

RESPONSIBILITIES:

Reach out to English speaking users and gather their review of a specific technology via phone.
Manage the outcome of the call for reporting purposes in excel and/or CRM
Be able to adapt to an agile environment as the team is developing
Be able to have some orientation in the technology space in order to retrieve the review.
Great spoken English with the ability to think outside the box of the script provided in order to retrieve a quality product review. Professionalism on all levels.
WORKING HOURS:

Working Mon- Fri 3pm -11 pm.
REQUIREMENTS:

Fluent spoken English !!!
Experience with accents and the ability to understand them
Comfortable with carrying on a conversation over the phone
At least 1 year of experience in sales, support or customer care position (preferred)
Experience with Excel, Google Sheets, bpm'online CRM (preferred)
Positive and proactive attitude
Agile and able to adapt to company changes
Reliable and attentive to details
Ability to collaborate in a team as well as independently.
BENEFITS:

Working in an environment with native English speakers
Great office location: Walking distance from Metro Minskaya
Ukrainian Holiday coverage
18 paid vacation days
Great client with a world-renowned name on the international market
Step-stone into the IT technologies space
Growing project and company with ability to contribute to the core and apply creativity
Amazing and talented people and personal approach on all levels!

About LimITless Technology Consultants

Whether you have just started a new business, or have been a familiar face on the market for years, keeping up with daily operations may be a challenge. The amount of overhead resources required in order to launch and maintain a successful operation far too often fails to yield the awaited ROI.

We at LimTC © Limitless Technology Consultants LLC are here to help you find the right balance in your business by taking over a process or a set of them. With our knowledge and expertise dedicated to the non-Core processes of your business, you can successfully dedicate world’s most precious resource, time, to those aspects of your business that truly need them.

Company website:
https://www.limtc.com

DOU company page:
https://jobs.dou.ua/companies/limtc/

The job ad is no longer active
Job unpublished on 10 August 2022

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