We are looking for Talent Success Lead (Resource Manager), who will be responsible for leading the process for resource tracking throughout the location. This is a hands-on role, interacting with employees, project managers, and all the company leadership team.

WE ARE
We are looking for Talent Success Lead (Resource Manager), who will be responsible for leading the process for resource tracking throughout the location. This is a hands-on role, interacting with employees, project managers, and all the company leadership team. The responsibilities of Resource Manager also include managing tools, data, and reporting pertaining to resource management of company staff, including capability, availability, and utilization data. This role also works hand in hand with Recruiting in screening prospective resources into each practice.

YOU ARE
A professional showing the following requirements
Bachelor's degree or higher
2 years of experience in facilitation, coordination, scheduling, and managing of internal and external resources or similar role
Good understanding of IT outsourcing industry
Demonstrated high level of analytical and problem-solving skills in managing complex deployments
Superior organizational skills, unflagging attention to detail and demonstrated commitment to the accuracy and completeness of information
Ability to independently manage priorities and resources in a high volume, client-driven environment
Highly service-oriented and responsive
Excellent written and verbal communication skills and well-developed interpersonal skills
Application of Microsoft Office suite, in particular, Excel, Word, and Outlook
Intermediate+ English level.

YOU WANT TO WORK WITH
An opportunity to
Manage release to reserve process, make decisions on acceptance
Assure load, manage tasks assignment for employees in reserve, make dismissal decisions
Manage retraining process and internal projects
Manage reserve cost-effectiveness
Consulting and supporting company management to ensure the best quality of collaboration with stuffing
Keep stakeholders updated regarding staffing capabilities in location
Participate in staffing strategy development for specific projects and positions in the location
Analysis of reserve quality and amount of available vacancies for the external search for skills which cannot be gained internally, make the decision on hirings
Recommend employees available in reserve for open vacancies by providing extensive information about a candidate, timely react to staffing needs, changes
Manage potential apprentice needs and track apprenticeship vacancies
Take care of employees retention processes in location. Promote existing processes (rotation, retraining) and create new ones
Manage salaries
Investigate, create and apply best practices for staffing speed upon location/in the Company
Drive initiatives in the Company to improve staffing and resourcing processes.

TOGETHER WE WILL
Support your personal growth
Process dynamic projects and still very stable place to work
Enjoy flexible working hours — whether you are a morning bird or a sleepyhead, it is ok with us
Take  part in internal and external events where you can build and promote your personal brand
Give you access to experienced specialists who are very willing to share their knowledge
Care about your individual initiatives — we are open for them, just come and share your ideas.

Align the right people with the right projects at the right time!
Join us and you’ll get the best rock team who don’t regret their time, passion, and efforts to make business effective and people happy at the same time!

About SoftServe

SoftServe is the largest Ukrainian IT company, a team of 8000+ thinkers and makers, true professionals and good people. We like what we do and do it well. For us, that means a lot.

From engineering to architecture, business analytics to project management, artificial intelligence to customer support solutions, and so much more — choose from a variety of paths and grow your dreams.

Our company isn’t just about technology — it’s about open-minded people who love technology, and use it to extend boundaries and connect people, businesses and ideas for the better. We encourage that passion by helping our employees not only build great careers but live great lives.

Company website:
www.softserveinc.com

DOU company page:
https://jobs.dou.ua/companies/softserve/

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