Junior Support Engineer (night shift) (offline)

Responsibilities
- Monitor critical business systems from 1am to 9am (Sun - Thu or Tue - Sat, 40h/week)
- Facilitate work on incidents
- Respond to support requests from internal users
- When everything works as expected, learn technology or work on self-driven initiatives =)

Skills Required
- Good English to communicate directly with customers, great communication;
- Positive mindset, high level of responsibility;
- Technical education;
- Understanding of large scale system architecture, automation, integration, and processes;

Highly desirable:
- Experience with Linux/Unix systems administration (monitoring, troubleshooting, performance tuning, preventative maintenance, and capacity planning);
- Experience with configuration management, source control, and containerization tools;
- Experience with Cloud-based infrastructure and automation;
- Experience with at least one scripting language (e.g. Bash, Python, Ruby, Go)
- Experience with site/infrastructure monitoring systems (like AWS Cloudwatch, Datadog);
- Understanding of Networking (TCP/IP, routing, network topologies, and hardware, SDN, etc);

Project Description
Nordstrom.com is one of the largest retail e-commerce companies in North America. Nordstrom Operations Center (NOC) is ensuring that all services run smoothly and dev teams get the support they need to operate

About Zoolatech

We are an IT company that combines an extensive technology stack, flexibility, and charity projects. We are free from bureaucracy, and we share the idea of digital transformation.


– We are responsible and know that we create our own environment, so we strive to take care of others.
– We encourage and support colleagues in their desire to learn and develop professionally.
– Work-life balance is natural and genuine at ZoolaTech. We work and then have fun. Work-life balance matters to us.

Company website:
https://zoolatech.com/

DOU company page:
https://jobs.dou.ua/companies/zoolatech/