Support Engineer (offline)

Responsibilities:

Support user inquiries on IT issues via phone / email / ticketing system and remote assistance.
Assist with our solution's installation and configuration.
Prepare and deliver technical presentations and online demo explaining our solution to prospective customers.

Requirements:
English - Advanced.
Considerable experience with Windows OS: Windows Server, IIS, Active Directory.

As a plus :
Good command of MSSQL, knowledge on cloud computing platforms, work experience with Unix / Linux
Good communication skills.
High propensity to learn new technologies.

We offer:
Work in growing product which was established in 2013
Close communication with English-speaking customers
Professional, responsive and friendly team
Business trips abroad
Free English classes with native speakers
Flexible work schedule
Voluntary health insurance
Long-term employment with paid vacations (20 working days) and sick leave
Corporate events, holiday celebrations, team building activities
Relaxation zone equipped with ping-pong table, table football
Cozy and comfortable office in the downtown
Tea, coffee, and fruit for a good mood
So, are you looking for an exciting opportunity to join a dynamic team of professionals and work for a successful IT company? We strongly believe that the biggest treasure we have is you!

About Apriorit

Apriorit – международная компания, занимающаяся разработкой и исследованиями в области программных решений для ИТ безопасности и управления системами.

На данный момент у нас 4 офиса в Украине: Днепропетровск, Киев, Запорожье и Харьков, где работает более 300 человек.
Наши основные инструменты: С/С++/С#/Obj-C, реверсивная инженерия. Мы являемся сертифицированным партнером компании Microsoft, однако помимо Windows платформы занимаемся проектами под Linux, Mac и мобильные ОС.

Company website:
https://www.apriorit.com/