Technical Operations Support (TechOps) is responsible for providing technical expertise and support to MGID advertising partners and affiliate marketers. TechOps is the primary contact point for all technical issues and in-platform technical issues reported.

Main Responsibilities:
- Be involved in advertiser onboarding process and technical integrations: test and implement creatives, landing pages, tracking pixels according to client or business specifications;
- Be involved into on-going troubleshooting, proactive recommendations to prevent technical issues and discrepancies;
- Conduct on-going analysis of partner’s technical documentation
- Communicate with 3rd-parties, including management, clients, or service providers when necessary
- Join meetings and group phone calls with clients
- Provide internal support to inbound Sales/Success teams, outbound Sales Team, Account Management team, identifying processes which can drive efficiency in terms of technical part of the system
- Maintain and develop internal tools to help automate tasks and simplify reporting.

Skills Needed:
- Strong organisational, written and verbal communication skills;
- Can translate technical concepts into layman’s terms;
- Basic coding (Javascript, HTML and CSS), debugging with browser console
- Comfortable in meetings and joining group phone calls with clients;
- The ability to articulate and address complex technical requirements both internally and externally.

Will be a plus:
Experience working with Media buyer PPC, Affiliate Marketing, CPA/CPL offers;
Knowledge of tracking tools: Voluum, RedTrack, etc;
Experience in Google Analytics, Google Tag Manager.

What we offer:
Friendly team, opportunities to share your knowledge and experience;
The newest office in the business center "Marmalade";
English courses with a native speaker;
Flexible approach to the schedule;
Corporate participation in sports, eco-and social projects. How it happens - here;
Health insurance package.

About MGID

Global Native Advertising Network since 2007. Pioneer in native ad formats. Offices in Kyiv, Los-Angeles, New-York and Moscow.
1+ billion ad-user interactions/day
2000+ Gb of new data/day

Tech Stack: C++, GoLang, PHP7; Mysql, Clickhouse, MongoDb, Kafka, Hadoop, Aerospike; Nginx; Gitlab, TeamCity, Datadog; Ubuntu Linux.

We are looking for DevOps, Senior C++/GoLang Engineer, Senior PHP Developers, BigData analysts/engineers etc. We continuously expand our team of professionals and will be very happy to collaborate with everyone who has relevant tech or business experience even if we don't have any opened vacancies at the moment

Company website:

DOU company page:

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