Junior QA Engineer for CRM Stream (offline)

We invite those who fired up to:

— Service monitoring;
— Investigate and process of incidents;
— Analyze logs with monitoring tools;
— Support up monitoring for servers and services;
— SLA tracking of production issues.

Essential professional experience:

— 1+ years of proven relevant experience (Support/QA);
— Following full Incident management workflow;
— Communicating with customer support;
— Experience with monitoring tools (Grafana);
— Experience with logging tools (ELK stack: ElasticSearch, Kibana);
— Business incident investigation and follow up;
— Reproducing and resolve of incidents;
— SLA tracking;
— Assisting with Problem management;
— Proactive service monitoring.

Desirable skills and personal features:

— Understanding/Experience QA testing;
— Knowledge of GitLab;
— Knowledge of Kafka;
— Strong troubleshooting skills;
— Strong communication skills;
— Self-motivated, well-organized and team player;
— Experience monitoring micro services.

We care of your:

Health
— Medical insurance/Sport compensation;
— Sport club participation (football, running, basketball or swimming clubs);
— 100% paid sick leaves;
— 20 working days of paid vacation.

Wealth
— Competitive salary and сonstant encouragement for your efforts and contribution;
— Bonuses according to company’s policy;
— Welfare (financial support in critical situation);
— Gifts for significant life events (marriage, childbirth).

Personal and professional growth
— Individual annual training budget with an opportunity to visit paid conferences, training sessions, workshops etc.;
— Free corporate library;
— Opportunity to visit our non-stop internal meetups: open talks, IT Pump, etc. as a participant or a speaker and exchange knowledge;
— A world-class team of T-shaped skilled professionals that share knowledge and support each other.

Leisure time
— Corporate parties and events (Pub Quiz, Carquest, bowling championships, etc.);
— PM Foundation activities (social responsibility events);
— Weekly events aimed at culture, arts, soft skills development.

About Enkonix

Founded in 2016 by two friends, Enkonix rapidly became a large team of like-minded professionals with a shared vision for their company. This team is passionate about creating valuable products and helping other businesses climb the ladder of technological development.

We translate ideas into successful digital solutions that are changing the world and our services span all phases of the software development lifecycle. This starts with building strategies and designs from scratch and continues all the way through to application maintenance and monitoring.

We love what we do and we get things done!

Company website:
https://enkonix.com

DOU company page:
https://jobs.dou.ua/companies/enkonix/