Support Specialist (offline)

We currently have an open job position for a Support Specialist. We are looking for the candidates who should be able to work according to 3 shifts : morning ,evening and night shift and provide 24/7 support.
REQUIREMENTS:
- 1+ years of experience in customer service industry
- Upper-Intermediate/ advanced level of English ( both spoken & written)
- Excellent communication and negotiation skills
- Experience in communicating with clients (preferably to be a stress-
resistant person)
- Ability to work effectively with minimal supervision
- Attention to details
- A fast learner who is flexible and copes well under pressure

RESPONSIBILITIES:
- Give Support to the customers via phone and chat
- Identify and escalate priority issues
- Ensure customers' satisfaction
- Working with CRM system (experience working in HubSpot will be a plus)


WHAT WE OFFER:
- Modern office in the city center
- A young & friendly international team
- Official Employment
- Competitive Salary
- Paid sick leaves and vacation
- Ability to travel abroad (visiting our offices all over the world)


PLEASE, SEND YOUR CV IN ENGLISH ONLY

About Cloudprinter

The Global Print API from Cloudprinter has been awarded as one of the promising revolutions and disruption in the print industry. Our customers contain web2print providers, publishers, and Fortune 500 companies.As a multi-side platform, we are connecting print partners and print buyers in almost any country in the world via our cloud-based platform.
We are a Dutch company with branches in Denmark, Germany and Ukraine.

Company website:
https://www.cloudprinter.com/