We are looking for Business Analyst who will be responsible for helping us and customers optimize their business processes using Revenue Grid products ecosystem as well as collect and communicate business requirements during the solution implementation process.

• Work with customers, partners and prospects to effectively capture requirements and opportunities, ensure smooth communication and requirement transition from the client to internal team and vice versa
• Requirements engineering/organization
• Take up requirements changes requests
• Maintain system diagrams and create new ones
• Be closely involved in design and documentation of features
• Be insanely curious and data-driven, with an iterative mindset
• Assisting with the customer’s business cases
• Receiving the sign off from the customer regarding business requirements
• (Optional) Perform acceptance testing of very specific requirements

• A Bachelor's degree in the tech area
• Written and verbal communication, including technical writing skills
• Understanding of systems engineering concepts
• The ability to conduct cost/benefit analysis
• Business case development
• Modeling techniques and methods
• Decent technical background
• Basic SQL, and other SQL-like query systems
• Ability to work with JSON/XML
• Understanding of Open API / Swagger definitions
• Fluent spoken English
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Experience with BPMN/UML modeling techniques
• Product-oriented thinking
• Proactivity
• Experience in giving team-wide presentations
• A team player but can work independently too
• Self starter and self-motivated working and learning with a cross-functional team
• Ability/willing to travel abroad for business trips
• (Optional) Experience with knowledge-sharing suites like Atlassian Confluence/JIRA
• (Optional) Experience in working/designing enterprise automation products (CRM, especially Salesforce; ERP; Accounting systems)
• (Optional) Understanding of IT cloud products development life cycle

About Revenue Grid

Revenue Grid is a Salesforce-native customer engagement toolset that helps you lead your team to repeatable revenue. We are a US-Ukrainian software development company, headquartered in the USA.

We started back in 2005 and since then have become a world leader in enterprise systems automation, covering the full sales cycle from getting the first touch to closing and upselling, Revenue Grid allows you to analyze, execute and lead your growth strategy.

Unlike other platforms, Revenue Grid fully integrates with your CRM and all communication channels, allowing you to align customer-facing teams around a unified sales approach, make reps exponentially more productive and engage your customers in meaningful communication to maximize revenue.

The ideas are born in Kyiv, the solutions are developed in Kyiv, and the products are used all over the world. Hundreds of thousands of active users work easier and more productively because of the engineering thought and skill of our team.

Our technologies are recognized and licensed by Microsoft, Oracle, SAP, Salesforce and other tech giants. Invisible is Gold Microsoft Partner, Salesforce ISV Partner, Oracle OEM Partner, and SAP OEM Partner. In 2019, our product called SmartCloud Connect was named Sales Technology of the Year.

Revenue Grid is not only about work, though. Having a good time and enjoying the atmosphere in the office is our priority. As a multinational team, we value honesty, respectfulness and fair play in business and in life. With a breathtaking view from our open-air terrace, you can always find our guys and gals lounging, playing or straight out partying.

If all of this sounds like your cup of tea, apply for our positions or just drop us a line and let’s get to know each other!

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Job posted on 12 October 2020

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