Billing Product Manager (offline)

Avanta is a multi-product company. Our apps are included in the categories of “Education”, “Mental health” and “Dating”.

Avanta team is full of energy and enthusiasm. It’s easy for us to find the perfect solutions for difficult issues, provide crucial arguments to prove the points, share interesting experiences and useful things with each other, and just stay active&positive.

We are constantly improving our products and that’s why we are looking for an experienced Billing Product Manager to join our Meetville team. We search for a person who will be able to take risks, manage the audience, and make it even larger.

You’ll have to work with the following locations: the USA, the UK, Canada, Australia.

Our goal is to make Meetville one of the leading dating apps in the world. If you want to rise this challenge then we are waiting for you!

Responsibilities:

- Maintenance of the integration of local PSP (search for the partners and prepare technical specifications for the developers);
- Be ready for regular and active communication with key partners; find and involve new ones (Payment Service Provider, Payment Gateways);
- Daily monitoring of key KPI statistics (payment capacity, risks metrics);
- Ability to analyze trends and create deviation decomposition, traffic routing;
- Develop analytical tools;
- Check transactions manually;
- Experimentation to increase profitability; reduce the threat of fraudulent transactions; optimize processing expenses; analyze its efficiency;
- Processing the incoming billing requests: refunds, special offers, tickets, etc.
- Working with anti-fraud systems: detailed analysis of high-risk profiles, identifying potential fraudsters, prioritizing cases depending on the financial risk;
- Working with chargebacks: communication with annoyed users, identification of the causes of chargebacks, dispute resolution.

We expect:

- Working experience as an Account Manager for 2 years (including merchant accounts);
- Working experience in processing payments as Payment Product Manager / Billing Manager / Risk Manager;
- Proven working experience in searching, argumentation, and implementation of effective features;
- Understanding of billing processes (Merchant Account, Payment Gateway, Payment Processors, etc);
- Experience in analyzing the results of work on the projects with reasonable conclusions and suggestions for improvements;
- Experience with credit card methods as a product manager (not as a client);
- Understanding of the anti-fraud system’s principles;
- Ability to work cooperatively and deal with the technical team;
Ability to work with bug / task-tracking systems;
- English proficiency (you will have to analyze English documentation, keep business correspondence);
- Knowledge of MS Excel, pivot tables, formulas, good analytical skills, and the ability to work with large amounts of data;
- Ability to work as a team member, result orientation, responsibility.

It will be a great plus if you have working experience with banking anti-fraud systems or mobile apps development.

We offer:

- Participation in a famous large-scale international internet-project;
- Professional team;
- Democratic management;
- Free lunches;
- Foreign language courses;
- Massage chair, table soccer, hoverboard, balance board;
- Corporate library;
- Transforming tables for working standing and sitting;
- Probation period 3 months;
- Official employment;
- Salary based on the dollar exchange rate;
- Workplace in the business center "Titan" (Petrovschina station).

About Avanta

Avanta – мультипродуктовая компания, разрабатывающая приложения в категориях Education, Mental Health, Dating.

В настоящее время проекты продолжают активно расти и развиваться, постоянно разрабатываются новые продукты, а наша команда пополняется талантливыми сотрудниками.

Наша компания создает все комфортные условия для создания и развития наших продуктов:

- комфортный офис

- бесплатные обеды

- медицинская страховка

- курсы иностранного языка

- столы-трансформеры

- корпоративная библиотека

- массажное кресло

- и многое другое.

Мы будем рады всё рассказать и показать, заходи на кофе:)

Company website:
avanta.co