Account Manager (offline)

Our product is a new payment system that helps business to collect digital or online payments from their website or app.

Requirements:
• 2+ years of experience in account management or other relevant experience
• Experience in delivering client-focused solutions based on customer needs
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Ability to collect, track, and analyze large amounts of data.
• Ability to prioritize among competing tasks
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Great written and verbal communication skills in English.

Responsibilities:
• Generate sales among client accounts, including upsetting and cross-selling
• Operates as the point of contact for assigned customers
• Communicate with clients to understand their needs and explain product value.
• Collaborate with internal departments to facilitate client need fulfillment.
• Collect and analyze data to learn more about consumer behavior
• Makes sure clients receive requested products and services in a timely fashion
• Communicates client needs and demands to employer company
• Forecasts and tracks client account metrics
• Identifies opportunities to grow business with existing clients
• Collaborates with sales team to reach prospective clients
• Keep records of client transactions

We offer:
• Competitive compensation depending on experience and skills
• Long-term employment
• Career growth opportunities
• Compensation for sick lists and regular vacations
• English classes with native speaker
• Health insurance
• Free lunches

About Lumen Global

Welcome to the realm of innovation and cutting-edge IT solutions at Lumen Global! As a leading player in the field of information technology, we are committed to crafting and implementing innovative solutions tailored to diverse business needs.

At the heart of our focus lies not just advanced IT technologies, but also a unique expertise in the fintech sphere. Our goal is not merely to provide services but to redefine the standards of modern business solutions, offering clients reliable and efficient tools for successful development.

With Lumen Global, you become part of a dynamic community of innovation, where each day presents new challenges and opportunities for growth. Trust us to infuse your business with the freshness of modern technologies, elevating it to new heights of success. Welcome to the future with Lumen Global!

Company website:
https://lumenglobal.io

DOU company page:
https://jobs.dou.ua/companies/lumen-global/