Technical Trainer (offline)

Terrasoft Ukraine team is looking for a Technical Trainer in Kyiv, Ukraine. In this position, you will be in charge of various internal and external arrangements of training processes, leading Creatio products' functionality training, conducting certification tests, and topical webinars.

SKILLS & QUALIFICATIONS:

1+ years of working experience in the position of an Account Manager, Business Analyst, or Partner Account Manager. Deep knowledge of different business models in specific industries (Sales, Marketing, Service)
Experience using and working with CRM systems
Basic knowledge of how to create presentations
Fluent English (C2)

IT WILL BE AN ADVANTAGE:

Working experience in the position of a Trainer
Basic knowledge of database management systems
Good knowledge of BPMN
Facilitation skills

PERFECT CANDIDATES WILL DEMONSTRATE:

Perfect self-presentation skills
Ability and willingness to learn more and faster
Friendliness and sociability
Systemic thinking

RESPONSIBILITIES:

Providing training on Creatio products functionality: training program development and upgrading, materials preparation, training conduct, and video shooting, feedback analyses
Performing of certifications: certification tests preparation and upgrade, holding of certification sessions
Holding webinars: search topics, prepare content, work on issues, arrange events.

WHAT TO EXPECT FROM US:

Awesome products. The company has been highly recognized as a market leader by key industry analysts like Gartner and Forrester. Its intelligent products accelerate sales, marketing, service, and operations for mid-size and large enterprises.
Enormous opportunities for growth. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan, which is developed regarding your ambitions.
Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring.
Other benefits: Healthcare insurance, corporate gym, cafe, car parking, etc.

About:

Terrasoft Ukraine is a software company providing a leading low-сode platform for process management and CRM.

About Customertimes

Customertimes is a global IT consulting company headquartered in New York City with offices in 11 countries. We specialize in the development and implementation of cutting-edge technology solutions for business transformation.

Our international team includes 1600+ skilled professionals. We have more than 15 years of experience in the Salesforce ecosystem, and our portfolio includes 4000+ completed projects in more than 65 countries.

Customertimes works with major corporations throughout Europe and North America, including industry leaders in healthcare, life sciences, CPG, manufacturing, financial services, education, and the non-profit sector. Our clients include companies such as IQVIA, UPSA, L’Oreal, Dyson, Philips, Sharp, and Danone.

Company website:
https://customertimes.com/careers/

DOU company page:
https://jobs.dou.ua/companies/customertimes/