System Administrator (offline)

Requirements:
- Basic knowledge of networking
- Basic knowledge of Linux, Windows and MacOS
- Minimum of 1 year of working experience
- Experience with system/hardware maintenance
- Experience with Apple Mac/PC hardware administration and diagnostic
- Storage systems administration experience
- Experience in implementing backup & restore systems and processes
- Intermediate or higher English level (spoken and written) is a must

Personal skills:
- Team player
- Analytical thinking
- Self-motivated
- Problem-solving approach

Responsibilities:
- First level support on MacOS environment
- Preparation of the equipment to be delivered to new employees
- Introducing new employees to MacOS equipment
- Collaborating with other departments to identify their needs
- Management of local networks and servers
- Local security issues monitoring
- Maintain, repair, and upgrade office hardware and software
- Drafting related documentation

Nice to have:
- Attention to details
- VOIP systems administration i.e. Asterisk
- Ability to describe technical information in easy-to-understand terms
- Good communication skills
- Helpdesk experience
- Knowledge and/or prior working experience on an MDM system will be considered as a plus.

We offer:
- Attractive compensation package
- Salary will be fixed in US Dollars
- 15% loyalty bonus from fixed salary
- 24 vacation working days
- Healthcare plan
- Parking slots near the office
- Development in professional growth (English language courses, training, Udemy business account)
- With Omilia, you will work within a great team of likeminded young people, working hard and enjoying every bit of it, delivering disruption in how consumers communicate with organizations all over the world!
- With Omilia, you will be able to travel to Greece for team buildings at our amazing HQ offices!

About Omilia Natural Language Solutions UA Ltd

At Omilia we live by the conviction that good technology is invisible to the final user. Our Natural Language Understanding platform, DiaManT® allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.
Our technology delivers customer care in a conversational user interface, with end-to-end self-service that greatly improves the customer experience and significantly decreases operational costs.
DiaManT® delivers a unified and seamless user experience across all channels, with voice, text, and touch. Facilitating immediate transactions, with easy and effective self-services in the Call Center through the IVR, on websites through Chat, and through Virtual Assistants in mobile apps.
With current operations and installations in more than 9 countries, including the US and Canada, and case studies with some of the biggest banks and telcos of the world, Omilia sports the fastest growing NLU solution in the market.
To learn more about Omilia visit omilia.com

Company website:
https://omilia.com/