Zoral produced the world's first, fully automated, STP consumer credit platforms. We operate one of the largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products. (morning shifts, 6.00 am - 2.00 pm)

About the company:

Zoral produced the world's first, fully automated, STP consumer credit platforms.

We carried out a survey of banking/finance companies in the process of moving to digital products.

We operate one of the largest labs in Europe focused on Artificial Intelligence/Machine Learning (AI/ML), predictive systems for consumer/SME credit and financial products.

Our clients are based in USA, Canada, Europe, Africa, Asia, South America and Australia.

We are looking for a talented, goal-oriented, punctual, diligent, committed and decent person to join us.

Responsibilities:

Manage large amounts of incoming requests and documents

Provide accurate, valid and complete information for AI system by using the right methods/tools
Become a product expert and provide documentation updates to our knowledge base
Contribute and share ideas to decrease the workload and improve the quality & speed of teamwork
Working schedule - in the first part of the day (6.00 am - 2.00 pm), all in all 13-14 days a month, with 8-hours a day

Requirements

Professional:

Intermediate/Upper-Intermediate written and spoken English
High typing speed
Basic understanding of reporting, escalation and follow up procedures
Strong communication & interpersonal skills
Ability to multi-task, prioritize, and manage time effectively
Personal:

Attentive to details
Stress resistance
Tech-savvy
Ability to work independently
Enjoy working in a fast-paced environment
Will be a plus:

Customer service skills and experience (especially 24x7 or night shifts)
Experience with CRM systems (Zendesk, JIRA etc.)

About Zoral

We specialize in advanced software fields such as BI, Data Mining, Artificial Intelligence, Machine Learning (AI/ML), High Speed Computing, Cloud Computing, Big Data Predictive Analytics, Unstructured Data processing, Finance, Risk Management and Security. We create extensible decision engine services, data analysis and management solutions, real-time automatic data processing applications.

Company website:
https://zorallabs.com

DOU company page:
https://jobs.dou.ua/companies/zoral/

Job posted on 11 September 2020
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