Senior Business Analyst (offline)

As a respected Senior Business Analyst, we expect you to take of the following:

Gathering requirements from the customers and stakeholders;
Generating business value analysis for our customers;
Cross-team collaboration to collect inputs and share results;
Preparation of business requirements for the software development;
Translation of business requirements into specific deliverables: use cases, business process description, functional specification, etc.;
Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs;
Work collaboratively with the UX Designer to build user experience and user interfaces;
Monitor solution implementation and conduct internal and external solution acceptance;
Evaluate business analysis processes and give proposals for improvement. Establish and follow requirements lifecycle processes;
Participate and contribute to the release process, provide necessary documentation, screencasts and other materials required for consulting, marketing and sales.
Requirements:
4+ years’ experience as a Business Analyst/Product owner/Head of product;
Knowledge of software development lifecycle and software development methodologies;
Proficiency in Requirement Gathering, GAP Analysis, Feasibility Study and Impact Analysis;
Excellent Analytical skills to understand and analyze the business processes, requirements and extensive experience in documenting them into Business Requirement Documents (BRD) and Functional Requirement;
Documents using UML approaches;
Expertise in defining Business Requirements based on the scope of projects including documentation of constraints, assumptions, business impacts, project risks, dependencies & scope exclusions;
Strong attention to details, abstract mindset, strong logic skills, ability to identify corner cases and provide the solution for the product;
Excellent communication skills
Excellent knowledge of JIRA, Confluence, Visio(or similar);
Experience as a Business Analyst in ITSM (ITIL) domain;
Excellent communication skills, good English;In-depth knowledge of one\several domains:
Cloud
Financial & Procurement
Telecom
Invoice processing
ServiceNow knowledge is a big plus!!!!

About brightfin

Our business:

Being a unique telecom and cloud management solution built natively on ServiceNow platform, MobiChord is the fastest growing telecom and cloud management company with multiple verticals customers all over the world.
We are changing the world of old-school telecom completely and hold a leading position in the niche.
MobiChord software helps large companies (B2B, enterprise-scale) manage everything related to telecommunications and cloud services, as well as reduce labor costs by 69%, make processes 86% quicker, and reduce operational costs up to 32%.
We automate all major business processes, from ordering a new phone to requesting virtual machine from Amazon through integration with major telecom and cloud providers
We analyze data, automatically suggest savings, and process requests via automation.
Above all, is our passion for providing amazing consumer focused user experience


Our technologies:

Our core product is built in ServiceNow and AWS.By being built on top of ServiceNow we have a unique advantage of having the data and automation where these companies need to have it. ServiceNow also contains cutting edge features that you would expect of enterprise software (database designer and ORM, UI frameworks on AngularJs, workflows, full-stack JavaScript, machine learning, integration APIs and much more). By natively integrating into existing ServiceNow applications, can focus on creating great products and not on reinventing the wheel!
On top of that, we have our own cloud services for API integrations, mass data processing, analytics, etc.


Social package:

Health Insurance
Paid sick days/vacations
English courses
Educational events
Team buildings

Company website:
https://mobichord.com/

DOU company page:
https://jobs.dou.ua/companies/mobichord/vacancies/