Project Description:
Functions are landing, processing, storing, and distribution of information. Channels are UI, Web services and Microservices, Files, JMS.
Responsibilities:
• Process and resolve Production incidents and User Queries (Incidents/ServiceRequests)
• Root cause analysis using UI behavior, Specification Documents and Database Data Analysis as well as server log outputs
• Defect tracking
• Issues Reproducing
• Workaround proposal (technical & logical)
• Communication with technical teams and clients incl. Dev team collaboration on issues resolution
• Knowledge base Articles creation
• Reporting creation
• Future involvement in deployment
Mandatory Skills:
• Functional Analysis / Programming background
• Strong Oracle database understanding
• SQL - PL/SQL expirience (mandatory)
• Verbal and written English (upper-intermediate and above)
• Strong understanding of Service Delivery Life Cycle
• Experience with enterprise level system support and configuration
• Financial domain knowledge would be a plus
• Take ownership, quick analysis of issues, under (time) pressure
Nice-to-Have Skills:Docker, Fabric, Pega, Microservices
About Luxoft
Luxoft is a high-end application outsourcing provider of choice and a trusted technology advisor to Global 2000 and medium-sized growth companies that apply compelling technologies to obtain leadership positions in their respective markets.
Luxoft today finds the Best talents, proposes career growth & employment benefits. Our teams are involved in high complicity & innovative projects for the Top leaders companies around the Globe.
Company website:
https://career.luxoft.com/locations/ukraine/
DOU company page:
https://jobs.dou.ua/companies/luxoft/
The job ad is no longer active
Job unpublished on
6 July 2020
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