Customer Support (offline)

Is a must for the candidate:

- Russian & English written language skills;
- Experience providing support via email and live chat;
- Excellent communication skills, including patience, politeness and the ability to provide any explanations in a simple and understandable way;
- Ability to work well under pressure, manage your time effectively and adapt to a constantly changing work environment;
- Analytical skills and attentiveness;

(!) FinTech support experience would be fucking amazing

Responsibilities include (but will not be limited to):

- Replying to customers' questions via live-chats and emails;
- Ensuring timely customers issues resolve;
- Assisting in developing support documentation for users and your team;
- Being up to date with new developments, changes and feature releases on -- AnyTeam products and further users support in their usage.

Schedule: Morning (8 AM — 4 PM) and Day (4 PM — 12 AM) shifts

Please note that this position includes Test Task.

About Any Team

AnyTeam is highly specialized in the field of high-performance financial systems, as well as we have expertise in the development of payment systems, aggregates, terminals, and gateways. We are developing our own products that are being used in the field of finance. We are not very public so we prefer to share information about us only with potential mates, not with a whole world.

Company website:
https://anyteam.rocks/

DOU company page:
https://jobs.dou.ua/companies/anyteam