Webxloo is an international company with R&D offices in Ukraine, specializing in the development of IT products for the automotive selling industry.
Currently, we are looking for Product Support Specialists to work with our Dealer Management System — fully integrated cloud-based suite of modules engineered to overcome auto auction challenges in supporting their dealer clients.
We expect our perfect candidates to have experience in QA, advanced English (both spoken and written), good communication and follow-up skills to be successful in supporting our customers.
Responsibilities
Analysis and clarification of requirements
Quality control of company software and applications
Detecting and documenting bugs using bug tracking systems and monitoring their fix
Writing and maintaining general test documentation (bug reports, test cases, checklists)
Creating and writing tickets in the tracking system (Redmine)
Providing troubleshooting assistance for customers’ orders, account statuses and relevant problems
Have thorough understanding of the company, activities, services and be able to answer the questions raised by a customer or colleague
Collaborating with Support Team, Product Specialists, Back-end and Front-end developers.
Experience and skills needed
1 year of commercial experience in Quality Assurance with experience in a variety of product testing
Experience in software testing or understanding basic concepts of software testing
Must be advanced in comprehension, reading and writing English. Other languages are the benefit
Ability to work from 09:00 a.m. to 18:00 p.m. (every Monday from 09:30 a.m. to 18:30 p.m.)
Excellent follow-up skills
Good communication and management skills
Ability to work effectively with minimal supervision
Result-oriented mindset.
Will be a plus
Knowledge of HTML/CSS
Experience in creating / editing websites
We offer
Full-time job (every Monday shift is from 09:30-18:30, Tuesday- Friday: from 09:00 to 18:00) in DP office.
Competitive salary, regular salary review
Perspective to become product manager or country manager
Continuous practice communicating with native English speakers
Advantages of working at home
Are you interested? Any questions? If yes, contact us.
About WEBXLOO
You want to make an impact, don’t you?
Then Webxloo is a right place to start or continue your career. We are an international software development company, our headquarters are in Tampa (Florida, USA). We have employees all around the world, but we are all bound by one goal: producing the best solutions for our customers.
Webxloo was founded in 2005 by a small group of innovators, who dared to take a step and make a change. Time has passed and our hard work paid off: now Webxloo is a team of 50+ professionals with big plans for the future.
Company website:
webxloo.com
The job ad is no longer active
Job unpublished on
27 June 2020
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