As a technical writer, you will bridge the gap between complex software technologies and users, no matter what their background is.

Responsibilities Include:

— Making documentation attractive to be read;
— Planning, organizing, developing, and maintaining all aspects of the content in the type and form that best suits the needs of the target audience;
— Cooperation with developers, CEO and BD;
— Establishing and monitoring a set of metrics that measure the success of documentation performance;


— Excellent English skills;
— Experience in creating manuals, schemes, diagrams, video documentation, presentations, CSS and HTML;
— Basic ability to read and modify code;
— Proactiveness, analytical and results-driven;
— Always aiming for getting the job done with the highest quality;

* We also kindly request to attach to your CV a portfolio with project samples that showcase your expertise in documentation writing.

Will be a plus:

— UI text writing experience;
— Jira and Confluence knowledge;
— Dutch/French/German/Spanish knowledge;
— Technical background and/or experience in the Support.

We care about your career!

— Through 1-0-1 and more formal performance reviews, we work with you to identify how you like to achieve your long-term professional goals;
— We believe in continuous learning and we cover for professional training, conferences, and workshops;
— Flexible schedule with a possibility to work from home if needed;
— Direct communication with Management and possibility to influence processes, you will be heard;
— Ability to travel between our offices at the company expense;
— Health insurance;
— Fully equipped workplace in a comfortable office in the city center;
— Free lunch every Thursday;
— Cozy and family-like atmosphere of the small European product company;

And, of course, fun Team Events, unlimited cookies, coffee, tea, fruits, sandwiches and much more — classical set of goodies at the office :)

Our products:


iDalko is a product company with headquarters in Antwerp, Belgium, and the Atlassian Platinum Solutions Partner in Belgium, France and Ukraine (Spain will be added to the list quite soon).

Being rooted in the open source world, Atlassian’s products are very open and pretty easy to extend with new functionalities, by building add-ons and such.

Check out for the Table Grid Editor, Table Grid New Generation, the Full Screen Dialogs, the Pivot Gadget and Exalate - our main products.

All these add-ons are commercially available and have over 1000 customers such as Tesla, Dow Jones, Verizon, Disney, Apple, etc., who provide us the means to further evolve their quality and functionality.

Also, we are a services company heavily involved in the day to day operations of our customers, helping them to use the Atlassian tools as good as possible.

We consider ourselves agile. We believe very strongly that quality software can only be developed if the whole team ’lives the product’. We expect that each of us is fully involved in ensuring that the product meets the highest quality standards. We want to be proud of the work we deliver.

We want our people to evolve by following trainings, reading books, attending seminars and courses. We’ll invest in your skills and expect you to share with your colleagues what you learned.

Join us! Make yourself an expert.

Company website:

DOU company page:

Job posted on 22 May 2020

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