Required skills
• Linux knowledge on a user level
• Experience in software deployment and troubleshooting of software problems
• Experience in SQL’s creating
• Experience in Customer Support – 2+ years
• Ability to learn about the entire system, server, client-side in a short time-frame in order to troubleshoot issues
• Intermediate English
• Willingness to travel abroad.
Background and experience
• Bachelor degree (or higher) in computer science or similar field;
• Strong technical background.
As a plus
• Experience with Oracle
• QA or Developer position in the past
• Experience of work with CRM and other databases
Responsibilities
• Interact with customers on correction, maintenance and support tasks;
• Testing and troubleshooting for software products;
• Implementation, deployment and support activities for Billing and Customer Care software: CRM, Billing, Rating.
We offer
• Collaborative, friendly working environment and healthy company culture;
• Professional growth and personal development opportunities;
• Exciting projects with new technologies in a team of outstanding people;
• Paid training, workshops & certifications;
• Sport and meal vouchers compensation, refreshments in the workplace;
• Possibility of remote work and flexible schedule;
• Interesting corporate events and regular team outings.
About MaxBill
MaxBill is delivering service providers a modern approach to billing, service delivery and customer experience management. Established in 1996, with an idea of creating a unified customer-centric CRM and billing solution for managing multiple services in a single instance, we’ve made our way to being one of Europe’s leading billing products.
Company website:
https://maxbill.com
The job ad is no longer active
Job unpublished on
8 May 2020
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