The client manager primary role is supporting clients using and benefitting from the company services. It is expected that the candidate builds a deep knowledge to the product as well as an understanding of the market. The role is customer facing and as such the candidate must have excellent English skills as well as be comfortable training either via online sessions or in person.

Requirements:
— Experience with calculations and analytics.
— Strong Excel knowledge and experience.
— Must be customer-oriented with great problem solving and communication skills.
— Strong attention to detail and very quality oriented.
— Punctual, high level of personal responsibility.
— Excellent English written and verbal communication skills

We offer:
— Competitive salary.
— 25 days of vacation.
— Safe and comfortable working environment.
— Friendly team.

Responsibilities:
— Establishing and maintaining new and existing corporate client accounts.
— Preparing business- analytics for customers.
— Prepare and conduct online training session (potentially on client premises).
— Regular feedback to manager on cases, queries and issue resolution.
— Communicate with the development, test and operations team regarding ongoing support issues.

About Flyaps

Flyaps is a software company focused on research in different areas of artificial intelligence such as planning, machine learning, and natural language processing. We are integrating our AI prototypes and experiments into products that we create for our clients — and some of this integration is quite well-turned.
Flyaps is a language neutral company. However, our primary tools are Python and C++. Also, we put big attention to data visualization and user interfaces — that’s why we are always looking for skilled UI/UX designers and CSS3/JavaScript developers who love create fast and responsive web interfaces using latest technologies.

Company website:
flyaps.com

DOU company page:
https://jobs.dou.ua/companies/flyaps/

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