Required skills:
The ideal candidate has technical education, + 2 years of job experience in 2nd Level Application Support with DB/mySQL. Work with OS Windows.
Furthermore, the right candidate for this position comes with:
• Great educational background, preferably in a technical field such as computer science or engineering
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Good SQL knowledge
• Excellent client-facing and internal communication skills
• Excellent English written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Development or backend project experience from a CRS or GDS project
• Experience in Software Implementation or integration Project participation
As a plus:
It will be a plus knowledge iis, PowerSchell script.
Preferably, the candidate has worked previously in the airline industry or for a provider of inventory or sales and reservation solutions in a comparable travel service industry.
What we offer:
• Advance your qualifications and skill set from a job in the IT in global team
• Unique working environment where you communicate and work directly with the client
• Competitive salary, based on skills & experience
• Variety of knowledge sharing, training and self-development opportunities
• Friendly team
• State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions
Responsibilities:
Your main responsibilities will include:
• Provide direct customer service and support, including customer communication
• Troubleshooting
• Change of application customization
• Coordination of contact to 3rd level support (Call, Task and Service Management)
• Writing requirements and specifications for change requests
• Updating user manuals and release notes
• Testing of new releases before deployment to the customers (Maintenance and Release Management)
Apply by sending your CV in English please.
About Worldticket
WorldTicket is one of the world’s leading providers of IT sales solutions for mid-sized and regional airlines. Every year almost 10 million flight tickets are sold to passengers through our IT solutions.
Our customers, the airlines, are located in Europe, Africa, and Asia and our +100 employees are distributed between our offices in Copenhagen, Warsaw, Kyiv, Bangkok, and China.
Company website:
https://worldticket.com/
The job ad is no longer active
Job unpublished on
3 March 2022
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