Client Success Manager (offline)

You will be responsible for developing long-term relationships with your portfolio of assigned partners, connecting with key business executives. You will liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Job location: Lviv, Ukraine

Job type: Full time

Job level: minimum 1 year experience

Requirements:

Upper Intermediate English;
Proactive, organized and open-minded employee with potential to grow;
Professional communication skills;
Stress-resistance and ability to solve conflict situations;
Experience in Customer Support or Sales will be a plus;
Confident PC user;
Experience in e-commerce will be a plus

Responsibilities:

Existing accounts maintaining and new accounts leading;
All types of clients requests handling and interaction with other company departments in order to solve current clients questions;
E-mail correspondence handling, reports preparation;
Corporate clients interaction and communication;
Identifying and resolving urgent issues to maintain a high level of client satisfaction and customer retention;
Qualifying opportunities to develop relationships with existing clients for revenue growth;
Sales data and related information analysis;

What we’re offering:

Great work environment, where professional growth and team spirit are 2 core values
Competitive salary
Benefits package including English lessons, yoga, dental insurance and office meals
Professional development opportunities

If you are interested in our job offer, please send your CV in English
Confidentiality of all applications is assured!

About PayPro Global

eCommerce platform which is already 10 years on the market helping to sell a lot of popular software and SaaS products worldwide. A small team developing and maintaining our own services and not involved in outsourcing activities.

Company website:
https://payproglobal.com/

DOU company page:
https://jobs.dou.ua/companies/paypro-ukraine/