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Customer Support Manager
(offline)
*Key responsibilities:* Resolving basic to complex support issues for customers’ inquiries received via omnichannel support (emails, live chat and calls) Becoming a product expert and providing documentation updates to our knowledge base Ensuring customers' satisfaction
*Required skills:* English is a must Experience in dealing with customers would be a plus Experience with native speakers would be a plus Ability to deal with multi-tasks, to master new skills quickly You are positive, patient to the details, intellectually curious, self-supporting with analytical mind
*We offer:* Interesting and important work in a good team Education (English, professional literature, conferences, trainings) Comfortable office Salary is according to the results of the interview Full-time job Paid vacation
About VReal Soft
TestMatick is providing a full complex of software testing