Technical Support Specialist (offline)

Experience:
- Can-do attitude;
- Good knowledge of English language: written and spoken;
- Strong grasp on technology;
- Flexibility on working hours and days.

We offer:
— Long-term employment with 20 working-days paid annual leave;
— Medical insurance;
— Support from colleagues and automatization of time-consuming processes;
— Compensation for courses, conferences, workshops, etc.;
— Summer corporate retreat and regular team-buildings;
— Sport activities;
— Free corporate English lessons;

* and if you’re also a cat lover, it’s 100% match.

Requirements:
- Monitor email queues and provide support and respond to inquiries in a professional and timely manner;
- Assess and assist the various requests related to technical and operational problems and tasks and provide solutions;
- Provide support and service to our international B2B customers;
- Coordinate with internal and/or remote departments to improve operations efficiency.

(Full training will be provided)

About NextChallenge

NextChallenge connects exceptional talent with rewarding opportunities through personalised approaches and extensive IT industry expertise. We carefully identify professionals and align them with compatible organisations. NextChallenge excels in matching top talent with rewarding careers. Moreover, our HR consultancy refines practices, empowers teams, and fosters enduring success.

Company website:
https://nextchallenge.com/