Customer support specialist (offline)

Our main values are people and the team. We are constantly in search of outstanding result-oriented individuals, who will be directly impacting our products and businesses. With us, you will be given limitless opportunities for development and freedom of choice of your way of success. We have plenty of interesting tasks, ambitious goals, and challenges for you.

Requirements:
Good English communication and writing skills, good knowledge of Gmail and keeping email correspondence, good knowledge of Google Sheets, Google Docs and MS Office (at least Word and Excel), ability to search information on the internet in English.

- provide support to our existing and potential customers
— manage software and informational services accounts
— contact foreign partners on support-related questions
— train employees to use the software and services
— discover and report software bugs and critical issues
— collect and submit correctly processed documents for opening new accounts
— Streamline communication and coordinate work with product and testing departments.

Skills, experience and personal attributes:
• Highly responsible with hard-working attitude and punctuality — essential.
• Upper-intermediate in spoken and written English.
• Excellent business writing skills.
• Proactive with good communication and interpersonal skills.

About Profit Whales

Profit Whales is a full-service marketing agency for Amazon brands, that help them grow their Amazon business and scale it on and off Amazon.

Our main values are people and the team. We are constantly in search of outstanding result-oriented individuals, who will be directly impacting our products and businesses. As our company grows and we attract more and more clients, our employees get a real chance to constantly develop their skills and grow as professionals, as well as increase their income.

Company website:
https://profitwhales.com

DOU company page:
https://jobs.dou.ua/companies/profit-whales/