DevOps Engineer (offline)

Faria Education Group is a world leader in international education SaaS systems and services, serving over 3 million+ students across 10,000 schools in over 130 countries through our 3 integrated systems: Atlas for curriculum planning, OpenApply for admissions and enrollment, and ManageBac for learning management.

This role will specifically focus on supporting our OpenApply product. We develop on Ruby on Rails with excellent tools, full technical control, and with clear product demand.

DevOps Engineers are hybrid systems and software engineers who are responsible for and take ownership of reliability, automation, and other issues related to “keeping the lights on” across Faria’s multi-product SaaS systems stack.

DevOps Engineers are integrated within the Technical Operations team and work under the Head of Technical Operations and with the CTO and Principal Developers. We are looking for engineers who want to be a part of developing infrastructure software, maintaining it and scaling it.

Required skills

HARD SKILLS:
• Minimum of 4+ years of system administration experience for a high-usage, web-based software service ideally built using open-source software components;
• Knowledge of Amazon AWS services and API’s including EC2, S3, VPC, IA;
• Knowledge and familiarity with alerts & monitoring tools, and system management tools for Linux environments (including DataDog, Nginx, NewRelic, CloudFlare, MySQL/PostgreSQL, Apache, IPTables, ELK stack.

SOFT SKILLS:
• Strong communication skills in English with an ability to coordinate the incident response with urgency;
• Proper remote presence & etiquette (acknowledging requests in a timely fashion over Slack, not leaving requests unacknowledged at all);
• Tagging the appropriate person and persistently reminding them every 24 hours until a full resolution is achieved (not having things fall through the cracks);
• Effective adherence to operating procedures (organizing day-to-day work and large-scale tasks in a calm manner with priority-driven sequencing).

As a plus:
• Knowledge and familiarity with configuration management tools including Ansible, Chef or Puppet;
• Knowledge of deploying/troubleshooting/tuning Ruby on Rails applications (Passenger, Capistrano, Sidekiq, Bundler);
• Fluency in Mandarin.

We offer:
• Competitive salary and opportunities for career development;
• Professional growth in the international business environment;
• Cozy fully-equipped office in Kyiv;
• Great work-life balance with flexible working hours and free office lunches;
• Friendly atmosphere, sports activities and corporate events;
• Paid vacation and stipend for Language classes, gym, external events and conferences, etc.;
• Retina MacBook Pro or another laptop of your specification, peripherals and displays included;
• Regular performance reviews.

Responsibilities:
• Reliably automate the server provisioning process to reduce the labour of our R&D team;
• Support scalable infrastructure to manage high-load, concurrent sessions to support ~50 mm monthly page views and 500k+ active users;
• Implement the systems and processes that Product Developers use to deploy their software into production;
• Build an auto-remediation system to automatically resolve production incidents before escalating them to on-call Developers;
• You should be prepared for on-call shifts and potential “all-hands-on-deck” situations at any hour of the day or night. Minimizing those situations is part of your job!

About Faria Education Group

Faria is a leader in international education systems & services, offering an integrated systems suite across learning, admissions, school-to-home, online courses & study services to over 10,000 schools and 4 million students in 155 countries.

Our products:

ManageBac is the leading curriculum-first learning platform for IB World Schools serving over 3,000 international schools and is the trusted choice for 4 in 5 IB Diploma students.

OpenApply is an admissions management system & CRM serving over 700 of the world’s leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrolment.

Atlas is the leading curriculum planning platform trusted by over 6,000 schools around the world that provides seamless collaboration for teachers, administrators, and curriculum writers along their curriculum development journey. Initiate, revamp, and continuously refine the curriculum development process in one unified system.

SchoolsBuddy is a comprehensive mobile and web-based school-to-home management system for activities, bookings, billing, transport & more.

Curriculum Trak provides the leading curriculum management platform for K-12 faith-based schools. The unique Faith Learning Integration allows teachers to easily align key conceptual spiritual understandings with curriculum, lesson plans, and learning outcomes.

Pamoja provides online learning solutions for IB World Schools. Pamoja Online Courses provide a wide range of online courses across the IB Diploma Programme, supporting personalized learning through our global classroom. Our curriculum-aligned courses are taught online by our experienced teachers trained in digital learning methodologies. Pamoja Lesson Suite provides teachers with a range of tailor-made resources to use in their classroom, including course content is broken down into lessons, student assessment, and progress monitoring tools. It is designed as a solution to save teachers time on course preparation whilst developing skills in online learning methodologies.

Oxford Study Courses delivers short academic programs, exam revision courses, and study resources to IBDP students around the world. Established in 1990, OSC has been working with experienced teachers renowned within the International Baccalaureate community to support students at every step of their IB Diploma Programme.

FariaPD supports teachers and leaders around the world with hands-on professional learning that is engaging, practical and builds on the existing knowledge of participants. School or district professional learning is available alongside a variety of virtual and in-person events each designed to guide curriculum and instruction.

MiniPD is a Professional Learning Hub created by and for educators around the globe. Each educator is supported by the learning community on their unique professional growth journey by connecting with engaging content and personalized coaching.

We are a globally distributed team with offices in China, Hong Kong, Taiwan, Ukraine, the United Kingdom, and the United States.

https://www.faria.org/careers

Faria Education Group is an equal-opportunity employer, we’re united by our core principles, and we celebrate our unique differences. What kind of people works at our company? All kinds!

Company website:
https://www.faria.org/

DOU company page:
https://jobs.dou.ua/companies/faria-education-group/