Kyiv, Odesa, Lviv, USA, Canada, EU, Kyiv · $2000 · 3 years of experience · Advanced/Fluent
Remote work, Ukraine · $800 · 5 years of experience · Advanced/Fluent
Freelance Translator (English ↔ Ukrainian, Russian) nov 2015 – current time Self - Employed Computer Technology Expert / Technical Support Engineer • Technical support MAC OS, iOS, Windows OS and Android; • solving any software related problems; • setting up applications and solving application problems,setting up connections • reinstalling OS; • chatting, speaking with clients, consulting them with any technical information; • working with CRM; • working with clients from Germany, Italy, France, Japan, Portugal, Spain, USA. Computer Software Engineer / Support Manager International Software Development Company • Technical support in installing and activating applications and programs of MAC OS and Windows; • Support and assistance in solving all kind of problems with client's OS; • Checking client's devices and making sure that everything works perfect and fluent; • Online chatting and speaking with English speaking clients. Freelance English↔UkrainianTutor • giving personal and online lessons of Ukrainian language to foreign students; • giving personal and online lessons of English
English, customer support, Windows, Customer service, Microsoft Office, Support, CRM, MacOS, Android, iOS
I have an experience working with clients from all over the world (Germany, Italy, France, Japan, Portugal, Spain, USA, Russia, Australia) and providing technical support of MAC OS, iOS, Windows OS and Android by chatting online and speaking. Working on one of the top tech support companies of Ukraine, I've got an understanding on how to make clients happy and satisfied with the service.
Whatever you may need - we can always negotiate! :)
Lviv · $800 · 7 years of experience · Upper Intermediate
UK2Group Abuse and billing representative -Dealing with different types of abuse claims (DMCA, spam, DDoS, phishing, etc.); -Correspondence with clients and complainants; -Working within diffent CRM systems; -Submitting reports to third parties; -Assisting clients is abuse/billing related questions; -Shutting down/ turning on clients' servers. Translator -Translation from/to English, Ukranian, Russian; -Editing. Zoom Support Team Lead -Team management (10 - 22 people); -Planning of workflow; -Control of working process; -Team spirit and motivation of employees; -Accounting; -Training, coaching of new employees; -Evaluation of quality of subordinates; -Holding meetings; -Improvement of the team results and agents’ results; -Resolving conflict situations.
Support, English, customer support, Customer service, CRM, Account Management, Linux, Good communication skills, Ability to learn quickly
No calls and sales
Remote work, Ukraine · $800 · 1.5 years of experience · Advanced/Fluent
1.5 year experience in Customer Support of the large B2B+B2C project.
Support, customer support, English, Customer service, Customer care, Ability to learn quickly, Jira, CRM, Account Management, HTML, CSS
Only remote, please.
Ivano-Frankivsk, Lviv, Varshava, Krakov · $1500 · 5 years of experience · Pre-Intermediate
Product management, Project Management, Bitrix, Scrum, Agile, Microsoft Office, Windows, CRM Project management (quality control, timelines, budgets and risks); Communication with the client (coordination of plans, timelines, requirements, budgets); Preparation of individual proposals, the project documentation; Presentation to the customer ready-made solutions, prototypes, demo versions; Track project status, progress of tasks, deadlines; Knowledge of project management methods: Agile, Scrum, Kanban; Monitoring the activities and effective work of subordinate specialists; Training new employees; Document Management; Reporting on progress.
Bitrix, Product management, Project Management, Agile, CRM, Microsoft Office, Redmine, Scrum, Windows, bitrix24, Jira / Basecamp / Trello
automoyka.ua - запуск проекта на готовом решении с полным изменением дизайна, техническая поддержка проекта. www.petstore.kz - ведение проекта по индивидуальной разработке под требования заказчика, настройка синхронизации с 1С, настройка и доработка функционала формирования отчетов по продажам и по складам. leyka.com.ua - полностью индивидуальное решение, созданное с внесением seo рекомендаций ukrapple.com.ua bared.com.ua sherl.net - запуск проектов на готовых решениях
Возможность удаленной работы. Профессиональный рост. Сложные задачи. Адекватный менеджмент.
Kyiv, Kharkiv, Lviv · $1000 · 7 years of experience · Advanced/Fluent
Experienced IT PMP with a background in Business Administration and 7+ years experience leading IT projects from Silicon Valley-based companies. Was an intern at Twitter, HQ in San Francisco. TechWomen alumni of 2016. Project Scheduling, Strategic Planning, Exceptional Verbal and Written Communication Skills. Solid experience in PMP with the US-based startups and clients.
Team Leadership, People management, Jira, Agile, Analytical and problem solving abilities, CRM, HTML, Scrum, Agile & Scrum Master, Kanban, Communicate with foregein Customers, Customer communication
TechWomen alumnus, former Twitter (San Francisco, HQ) intern and current Twitter Dev Leader. Passionate about business, design, innovation, startups! Organized InkubasiaLAB 2017 and 2018, a business model validation lab accelerator for early-stage, Kyrgyzstan-based entrepreneurs addressing social and environmental issues. 12 (in 2017) and 14 (in 2018) Silicon Valley professionals, including representatives of Facebook, Google, Apple, LinkedIn, Salesforce and other worldwide companies came to Kyrgyzstan to mentor 12 teams. I was responsible for the project planning and execution as well as for the mentors and teams recruitment.
Lviv, Lviv · $500 · 1 year of experience · Upper Intermediate
TH S-Prof: Distribution of professional equipment for HoReCa segment. Project HoReCaSHOW Lviv - the biggest event of HoReCa industry in Ukraine. Project HoReCaSHOW Magazine - a magazine that is issued specifically for the project HoReCaSHOW Lviv Key responsibilities: Close work with the design department to develop the concept of the magazine; Searching and communicate with all recipients for journal content and holding all interviews; Create content for a log plan; Searching for a magazine contractor; Searching and communicate with all recipients for journal content; Searching and negotiate with clients for advertising in the magazine; The formation of all articles in the journal; Control of the deadlines of all departments that were tangent to the creation of the product; Close cooperation with the editorial office of the Афіша міста Львів; Approval of final layouts.
Support, Customer service, Customer care, Jira, CRM, helpdesk, Good communication skills, English, Ability to learn quickly, Account Management, Service Desk, customer support, Windows, Microsoft Office, Phone Support, Consulting, Customer Support Management, Wordpress, great communication skills, Risk management, Relationship Management
Lviv · $250 · 2 years of experience · Intermediate
Працювала в одному з європейських банків. Також працювала в компанії яка займається продажами білетів в тех підтримці. Мій останій досвід роботи це офісна робота не високої складності. Володію англійською на середньому рівні.
Відчуваю себе впевненою у спілкуванні з клієнтами та важаю що з попереднім досвідом здобула необхідні soft skills.
Очікую на новій роботі викликів які мене підсилу. Шукаю роботу на якій я зможу використати свої попередні навички та здобути нові.
Lviv · $300 · Less than a year of experience · Upper Intermediate
Zaporizhzhya, Kyiv, Kharkiv, Lviv, Dnipro · $900 · 2 years of experience · Upper Intermediate
- 24/7 monitoring and managing incidents on customer's cloud platforms; - Handling incoming tickets & alarms according to SLA; - Developing, bug-fixing internal portal code (front-end), which provide monitoring services; - Performing necessary actions or investigations according to customers requests; - Developing front-end interfaces, which cower functionality of internal monitoring portal;
Preferably I'm looking for product company, where I could realize all my potential and bring some new ideas. But in the same time I'm ready to work for outsoursing projects. I would be happy to work with an experienced and motivated team, improving an interesting and innovative product and provide exelent support to customers.