19 июля

Solution Engeneer

Киев, Одесса, Львов, USA, Canada, EU, Киев · $2000 · 3 года опыта · Advanced/Fluent

Project Management, English, Jira, Microsoft Office, SalesForce , Client service, Professional Services, HTML, CSS, JavaScript


Системный Администратор

Киев · $800 · Больше 10 лет опыта · Upper Intermediate

- Техника Apple/Андроид - настройка, бэкапы, перенос данных. - Виртуализация Vmvare, VirtualBox - Установка и настройка Apple MAC ОС Х - уровень администратора. Установка с образов и по сети. Настройка Сервера для Мак ОС - Windows 2008 r2 /2012 /2016 RDP, File server, Print-server, PDC, AD, GPO - My Sql server 2008, 1c server - Exchange 2013 - Знание линейки Win7 - Windows 10 на уровне администратора - Настройка и установка Ubuntu / Cent OS (не серверные версии) - Клиент банки, Лига закон и 1с, МЕДОК - Acronis, Norton Ghost, Veeme, работа с бекапами - Настройка и установка сети. - Подбор и блочный ремонт техники, закупка и апгрейд - Настройка l2/l3 оборудования, Ubiquity / Microtik

Windows, Android, Apple IOS / Mac OS

Настройка нового офиса (этажа) в 2015 с нуля. 20 рабочих мест, исключая СКС. Создание массива для резервного копирования информации на NAS, Резервное копирование серверов. Перенос данных с Apple устройств на такие же и на андроид/windows Настройка офиса с нуля включая СКС (15 рабочих мест) Виртуализация серверов Комплекс по защите данных пользователей через Bitlocker

Стабильность в виде финансового вознаграждения. Выплаты без задержек. Уважения от коллектива и начальства Взаимная поддержка Взаимовыручка Командный дух и тимбилдинг


Разработчик Python/Django

Киев · $500 · Меньше года опыта · Pre-Intermediate

- Python - Git - Web Frameworks(Flask. Django.) - DB (PostgreSQL, MySQL, NoSQL, SQLAlchemy) - Web services (Services. API. REST. JSON API.) - Web-Based App (Web app architecture. Request-Response model. Routing & Controllers.) - Template Engines (Templates. Simple custom template engine. Regular Expressions. Jinja2. Variables & Inheritance.) - Deployment (Running Web Server. AWS EC2. Docker integration.) - Design Patterns (Code Quality. Gang of four. Factory. Singleton. Decorator. Observer (Pub/Sub)) - Methodologies (Kanban. Scrum. Trello & JIRA theory.) - English pre-intermediate - Experience with Linux (Kali. Ubuntu. Bash scripting) - Knowledge of HTML, CSS Personal Skills: Fast-learning. Self-learning Strong self-motivation, driven to achieve committed milestones The ability to independently analyze a task and find the right solution. I have no commercial experience but have some self-made projects.

Python, REST API, Windows, Django, Flask, Git, SQLite, Jinja2, Linux, Qt, Docker

Coursera: Programming for Everybody Coursera: Python Data Structures by University of Michigan Coursera: Using Databases with Python Coursera: Using Python to Access Web Data by University of Michigan Coursera: Погружение в Python by МОСКОВСКИЙ ФИЗИКО-ТЕХНИЧЕСКИЙ ИНСТИТУТ, MAIL.RU GROUP CURSOR EDUCATION: Python Education

I am looking for a team with interesting projects. It would be great if there was a senior or team leader who has time to mentor me. I want to work and develop my python skills. I have an experience at TV-production, media and would be cool to work with Python in the field of media and TV production.


Business Analyst 🔥

Kiev · $2200 · 7 лет опыта · Upper Intermediate

10 years experience in Healthcare domain in different roles: from engineer to Proxy Product manager, including team leadership. Write use cases, user stories. Create diagrams: use case, sequence, activity, workflow charts. Communication with stakeholders: interview, brainstorming, surveys creation. Requirements management: Epics with related user stories and acceptance criteria in Confluence or TFS. Create tasks for dev team in Jira.

User Experience, User Interface, Hiring, User stories, TFS, PMBOK, BABOK, Prototyping, UML, JIRA/Confluence, Use cases, Agile & Waterfall Methodologies, Functional Requirements, Non-functional Requirements, Managing requirements, Kanban

Have significant experience in medical/healthcare domain/3d printing manufacturing. Get things fast and implement new knowledge in the work process immediately. I can find approach to both – technical and non technical person in order to explain things. Perform qualitative process analysis as-is and to-be; process improvement; creating wireframes taking into account best UX and UI approaches.

Challenging product, positive team, fair compensation, career opportunity, clear goals


Account Manager, Customer Success Manager

Киев, Винница · $1200 · Больше 10 лет опыта · Advanced/Fluent

- accounting (clients: global, multinational foreign companies (FMCG), banks, agricultural sector, pharma, modern trade channnels) - RFI & RFP - Estimation consideration by stages - Contracts/Annexes/SLA - Documentation turnover (invoices/acts, etc.) - Immersion into the project - Status updates (weekly, monthly) - Satisfaction survey at the end of the stage - Long-term relationships builder - Negotiations, contracts, support, after sale, cross selling - Customers retention

English, Microsoft Office, Team management, Project Management

- successful negotiator - highly focused - self-motivated - flexible - achieved more than 100% performance - customer retention 87%

Looking for the new opportunities preferably in IT industry. Quick learner, communicative, team player


Project Manager

Киев, USA, Canada · $1000 · Intermediate

A few years ago made some an simple one page website for beauty salon. Right now studying Swift language at online lessons. I have experience of work in the team without conflict. But didn’t worked on this field of activity before

Project Management, CSS, Microsoft Office, Communication, iOS, English

i thinking my the best experience it’s easy communication and finding compromise

I would like a friendly team calm and measured work together, and the possibility of internships and training

15 сентября

Customer Support/Success Manager

Киев · $1000 · 4 года опыта · Upper Intermediate

Experience in customer management over 3 years. Languages - English, Ukrainian, Russian. Tools - JIRA, HubSpot, iOS, MS Office, WebServices Customer relationship management Cooperation with developers and IT department for case solving Problem solver with troubleshooting Analysis of client activity

15 сентября

IT Director, Head of Operations Team, Head of Customer Support Team

Киев · $3500 · 8 лет опыта · Advanced/Fluent

● 8 years in operational management of distributed team in international business; ● Building effective IT team and ensuring its professional development; ● Good practical experience in setting up ITIL processes from the scratch and continuously improving them; ● Successful delivery of IT projects; ● Strategic and tactical planning; ● Cooperation with Clients on pre-sale and post-sale stages; ● Contracts negotiation with vendors and suppliers; ● Budget planning, optimization and control; ● The ability to help the business to find new ways to increase its value and reach its goals faster from cooperation with IT Department; ● Analytics and reporting; ● The ability to find a balance between time, cost and quality when dealing with projects of varying complexity; ● Coordinating teamwork of internal departments for the accomplishment of set goals; ● Building flexible team that is ready to support any business changes in rapid terms; ● Advanced level of written and spoken English; ● Excellent communication skills; ● Strong customer-focus attitude.

ITIL, ITIL v3, ITIL Cettified, Support, Management

• Setting up company’s IT HelpDesk according to ITIL\ITSM (planning and documenting the process, selecting the tool and responsible engineers, sharing rules of work and control their usage); • Implementation of new IT Service Management system (design of processes, system setup, update of documentation, communication, KPIs update); • Management of company’s IT documentation (create standards, document rules of work with IT documentation, control its timely updates); • IT Service Catalog management (define and document IT services, promote them and assist Clients with requests for premium IT services); • Implementation of IT KPIs and their continuous improvement (selection of metrics by their importance, gathering them on monthly basis, analysis of reports, planning actions according to reports and control of execution and results); • Diesel Generators implementation in 6 offices of the company (getting the requirements, vendor selection and contracting control, offices energy audit, diesel generators selection, agreement of project documentation and control of supplier’s project work); • Core IT processes setup, implementation and management (design required processes, document them, analyze and remove bottlenecks, review on permanent basis according to company’s goals); • Setting up technical part of Business Continuity Plan (getting requirements from stakeholders, plan the details and agree them with teams and employees involved into the Plan execution, get feedbacks and update the Plan, agree it with stakeholders); • Setting up IT Knowledge DataBase (set the rules and the process, define the tool, implement it and control the filling); • Setting up process of ITD cooperation with the new clients of the company and its supervising; • Cooperation with Financial Department on establishing rules for planning, tracking, analysis and reforecast of IT CAPEX/OPEX expenses

15 сентября

Head of Customer Support, Customer Success Manager 

Киев · $850 · 6 лет опыта · Pre-Intermediate

Опыт работы в IT-компаниях и e-commerce – account-manager, logistic, public purchase specialist, support-manager, tutor (technical trainer, technical writer, content-manager). Уверенный пользователь ПК (покажите мне неуверенного пользователя в 2019). Умею работать с любыми CRM и JIRA / Zendesk, kayako и другими. Базовые навыки работы с HTML, Css. Работаю с разнообразными графическими и видеоредакторами. Умею объяснять сложные вещи простым языком - писать обучающие тексты, снимать видео и проводить вебинары в живом времени. - коммуникация - мое конкурентное преимущество. Люблю, умею и могу ответить на любой вопрос. - умею быстро обучаться и легко воспринимать крупные объемы информации; - умение организовывать работу, планировать, принимать решения - как технические так и социальные вопосы; - стратегически и творчески мыслить одновременно - моя любимая штука; - навыки деловой переписки (и не очень деловой), в том числе и на английском языке;

Support, Customer service, customer support, Good communication skills, Service Desk, CRM, helpdesk, Customer care, Jira, Customer Service Management, Account Management, Microsoft Office, zendesk, Support on email, head of customer support, Customer Support, Live Chat, Kayako, Customer Support Management, Ability to learn quickly, Windows, Customer Support Expertise, Google Docs, Linux, Client Management, Knowledge Management, Intercom , JIRA, CRM systems support, Account manager

Небольшую продуктовую компанию или стартап. Осознанную команду, которая несёт ценность пользователям, а не закрывает задачи. Руководителя, который будет ставить цели, а не говорить, что нужно делать.

14 сентября

Customer support / Sales manager

любой, Киев · $700 · 6 лет опыта · Advanced/Fluent

Suntech Innovation January 2019 — July 2019 Ukraine, www.suntechinnovation.com IT, System Integration, Betting 1-st Line Support -Responding efficiently to customers' requests over a variety of channels -Resolving 1-st line complexity tickets -Escalating tickets for further investigation to other IT departments -SLA control Cancelon LTD November 2017 — January 2019 Israel, www.cancelon.com Hotels business Customer Support Representative -Providing qualified customers' support on-line via e-mails, phone calls and chats -Handling and resolving customers' complaints and requests -Identifying and solving issues -Ensuring customers' satisfaction Zeppelin Rusland September 2015 — October 2017 Russia, www.zeppelin.ru Industrial Equipment, Machine Tools and Components Pre Sales Manager -Informating and ordering -Service quality surveillance -CRM Administration (MS Dynamics) -Lead management -Content management (CMS Wordpress)   Dominos Pizza May 2014 — August 2015 Kyiv, dominos.ua Hotels, Restaurants, Food Service Industry, Catering Call Centre Operator (English line) -Informating and ordering -Complaints handling   Educational Test Center TOEFL/IELTS/SAT/GRE/GMAT February 2013 — April 2014 Kyiv, www.ielts.org.ua, Educational Institutions English language tutor -Teaching English as a foreign language (different levels and styles) -Preparing students for international exams (TOEFL/IELTS/SAT/GRE/GMAT)

customer support, English, CRM, helpdesk, Customer service, Jira, Good communication skills, Ability to learn quickly, Английский, HTML, CSS, Agile

Higher education Kiev National Linguistic University Applied Linguistics, Masters Degree 2012 Kiev National Linguistic University Applied Linguistics, Bachelors Degree 2011 Papers: Course paper in Statistical linguistics, “The distribution of sentence length in English texts of different styles Course paper in Automatic morphological analysis, “The degrees of comparison of the English adverb” Bachelor’s paper in Automatic morphological analysis, “The morphological coding of adverbs in a corpus of English texts” Master’s paper in Automatic morphological analysis, “The analysis of the adverb functioning in a multilingual corpus” Assistance: Participated in the creation of the English Learners’ Corpus, KNLU, 2010 Professional development, courses 2015 Programming .NET C# Starter CyberBionic Systematics, Programming Tests, examinations 2015 Microsoft Test Provider C# Starter ТС18246049 http://testprovider.com

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