Account Manager, Customer Success Manager

Kyiv, Vinnitsia · $1200 · More than 10 years of experience · Advanced/Fluent

- accounting (clients: global, multinational foreign companies (FMCG), banks, agricultural sector, pharma, modern trade channnels) - RFI & RFP - Estimation consideration by stages - Contracts/Annexes/SLA - Documentation turnover (invoices/acts, etc.) - Immersion into the project - Status updates (weekly, monthly) - Satisfaction survey at the end of the stage - Long-term relationships builder - Negotiations, contracts, support, after sale, cross selling - Customers retention

English, Microsoft Office, Team management, Project Management

- successful negotiator - highly focused - self-motivated - flexible - achieved more than 100% performance - customer retention 87%

Looking for the new opportunities preferably in IT industry. Quick learner, communicative, team player


Account Manager 

Kyiv · $2500 · More than 10 years of experience · Advanced/Fluent

Account Management, Project Management.


Sales and management professional with in-depth knowledge of software industry, from both vendor and client perspective. Provide exceptional technical proficiency and astute understanding of business operations/performance drivers across tech and management lines. Maintaining client relationships and identifying new opportunities for business development. Offer unique ideas, complex analysis, dynamic solutions. Bring conceptual vision, drive accurate results. Excellent presentation, communication and training skills.


Project Manager

Kyiv · $750 · 1 year of experience · Intermediate

I am a Head of Sales and Marketing Departments I am an enthusiastic, self-motivation, result-oriented person, friendly disposition towards people manager with 2 years ofexperience working. Currently, I deside to try myself for Project Manager and go on learning in JS developing. My leadership, communication, time- and resources-management skills have resulted in construction of a sales department “from scratch”, and successful completion of various projects: Conclusion to the required sales indicators for 2 months of work, improve the certification score to the level of "expert" and a general increase in KPI indicators for the entire sales department, Opening a new remote offices in Cyprus and Spain, new office in Kyiv, Planning and budget control, organization in different of marketing events. I am proud of having worked on creating sales and objection scripts for quick introduction of new employees, the ability to customize and implement the Scrum process, creation and integration of a new control and reporting system for the company, organization of grants for study abroad, organization of participation in charity events and as the Head of team in a unique solution of B2C consumer interaction system for international company (European markets). Also, I have experience in working with IT departments (Design, Analytics and Marketing and Content Administration).

JavaScript, HTML, CSS, Scrum, Jira, Project Management, English, project planning, monitoring and control, People management, Team management, Communication, Customer service, SEO, Product management, Microsoft Office, CRM

•Work with senior management to create product plans and roadmaps, project planning, control of its implementation, •Collaborating with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the customer needs, •Collecting and analyze feedback from customers, stakeholders and other teams to shape requirements, features and products, •Monitoring project schedule and budget within defined scope, resources and timeline, own decision making within defined level of authority, •Being able to work in a fast-paced working environment and able to handle many different tasks, to work well with others as part of a team on all levels, •Providing leadership and motivation of project team members to meet project objectives, •Сustomer-centric and result-oriented person, friendly disposition towards people, •Initiating, leading and participating continuous improvement process, •Responsibilities for project results delivery in accordance with project objectives, •Recruiting and HR experience, determine team members training needs, experiense in mentoring and lead-up team members, •Covering administrative tasks (corporate / team / special events/ business travel arrangements and expenses reports, etc.), •Negotiation skills, •Keeping everything under control, delegate and control tasks, reports, •Experience in working inside marketing team, sales and marketing background, skills with advertising, •International work experience, •IT basic knowledge background (basic knowledge of HTML, CSS, JavaScript;), •Result-driven, high level of responsibility, not digging into troubles, stress resistance, strong motivation, positive person, •Experience in programs Adobe (Photoshop, Lightroom, Muse, Illustrator), and Office (Word, Excel, Power Point), •Basic knowledge / understanding of SEO, •Experience with CRM-systems (1C, Megaplan,), •Implementation of a personal sales plan and increase sales by the department;

Challenging tasks, Variety of knowledge sharing and training opportunities, Career and professional growth.


customer support,sales, head of support, account manager

Kyiv · $750 · 8 years of experience · Upper Intermediate

product Clients cooperation; Communication with international clients via chat, tickets, emails, phone calls; Assistance in problem resolution; Troubleshooting; Training of new operators/outsource operators; Cooperation with different departments (setting goals, conducting tasks to its logical conclusion); Administration of clients’ database; Analysis of client's activity; Inventing new tools, ideas, plans and their implementation; Partial participation in Development of Product and Company;, Validation of orders received from customers to facilitate smooth operations process and optimize profitability; Reception/follow up of service complaints and give feedbacks/solutions to customers on any service complaints;

Профессиональный рост. Неформальная обстановка. Адекватный менеджмент.


Branding for IT, Digital marketing

Remote work, Ukraine · $2500 · 10 years of experience · Advanced/Fluent

I create IT brands for start ups and make rebranding. The brands' kernel consists of vast analytics, compiling brand skeleton, creativity, texts, and further on PR-marketing. At the end you will have a stack of documentation for building your site, registering on platforms, presenting to clients, sources for brand strategy, marketing strategy, and business development. You will know who you are, what you look like, what you sell, whom you sell, who are your media, what are your 4 profitable and stable directions to develop in. I am in IT for 10+ years on the production side, client side, and marketing. I have a tray of successful projects and looking for a decent company to make a perfect "outfit" for. Industries Sportsbetting, CRM, CMS, e-Commerce, Market analytics Projects Windows, Linux, JavaScript, Java, PHP, C, MySQL, Oracle Companies With 500-1000 employees, 50-70 employees, international, local, start ups

Brand Management, Creative thinking, Partnership management, Digital marketing

My branded start-ups surpas planned monitezation for 300%.

I expect IT brand management, and growing your company's net value.


Digital Marketing Consultant | Startup Mentor

$100 · More than 10 years of experience · Advanced/Fluent

As a marketing hustler, I help tech startups, SaaS and ecommerce companies build better products, find traction, and scale growth.  Clients have included TextMagic, AdEspresso, ClickPoint Software, Competera, One Fine Flat, Nobel, Feel Good Video.

Product management, SEO, Wordpress, Digital marketing, Content marketing, Google Analytics, Marketing Strategy, Digital Marketing, PPC, Facebook Ads, Marketing Analytics, Social Media Marketing, Inbound Marketing, PR and Marketing Strategy, copywriting, Lead generation, Google Ads, Marketing

During 2016-2019, I've mentored over 80 startup teams in the following accelerators: 500 Startups, Start-Up Chile, Buildit (Estonia), Katapult Accelerator (Oslo), Startup Reykjavík, Start-Up Chile, Startup Sauna.

I’m always looking for interesting opportunities to consult aspiring startups and tech companies (SaaS, software/app development) on their marketing and product challenges.

15 November

Director, Client Engagement

Remote work, Ukraine · $5000 · More than 10 years of experience · Advanced/Fluent

I have spent fifteen years building lasting relationships with clients across the world. Having the background in interaction design, naturally advocating for 'the end-user,' while collaborating with client and delivery teams building successful products and services. Throughout my career, I've had hands-on experience in digital product management and agile methodology, combined with a passion for improving customer experience. I have experience in building global engineering teams, ensuring trust and transparency between locations aiming towards the common goal. In-depth knowledge of the medical technology domain, experience in transformational engagements that help to shape the modern healthcare landscape.

Sales, Business development, Communication Skills, Negotiations, It sales, English, Account Management, Team management, Product management, Customer experience, Key Account management, Business Developement, International sales, Presentation skills, Networking, Project Management, CRM, Linkedin, Agile, Scrum, Innovation, International Deals, Sales Management, Europe and USA markets, fluent English, Salesforce CRM

15 November

Sales Manager

Kyiv · $2000 · 4 years of experience · Upper Intermediate

I am an experienced IT business development manager seeking a full-time position in a product-oriented company. My experience in IT industry 5 years (worldwide), with selling products, outstaffing, and outsourcing services. Experience in creating KPI's, Business plans, strategy, marketing campaigns, business models. I have the experience to set up sales and lead generation teams from scratch, managing team, product/project management.

Sales, B2B, Business development, Lead generation, Communication Skills, CRM, It sales, English, International sales, Negotiations, Linkedin, Account Management, Team management, Team player, Business Developement, Presentation skills, Networking, Marketing, Продажи, Europe and USA markets

- Hiring and managing a team of 15 people (sales, lead gen, marketing) - Launched and indemnification new channels for lead generation Develop and lead marketing campaigns (outbound, inbound) for outsourcing services - Process building, organize business processes CRM integration Increase lead generation ROI, LTV

Good friendly team

15 November

Sales Manager, Business Development

Kharkiv, Kyiv, Amsterdam, Berlin · $1000 · 6 years of experience · Advanced/Fluent

Dec 2019 - Jul 2019 ARVI Head of Sales - maximize company profit; - KPI system creation to meet the desirable indicators; - develop and execute Sales Team, performance review; - establish and manage sales processes of the company; - serve as a business representative at major industry events, conferences, trade shows, and expositions. Project website created from scratch - Sep 2018 - Dec 2019 ARVI Business Development Manager - Generating business partners for b2b VR location-based entertainments; - Searching for new channels of distribution; - Organization of exhibitions to reach company`s targets; - Participation in expos and conferences (local and overseas). Mar 2017 till Sep 2018 Fibrum Sales Manager - Arranging commercial offers; - Drawing up reports and controlling payments for corresponding invoices; - Searching for the new channels of distribution; - Participate in expos and conferences (local, overseas). Apr 2013 till Dec 2016 Namecheap Inc. Team Leader of Financial Department Jun 2016 - Dec 2016 - Create an inspiring team environment with an open communication culture; - Monitor team performance and report on metrics; - Discover training needs and provide coaching; - Suggest and organize team building activities. Shift Leader of Financial Department Dec 2013 - Jun 2016 - Resolve customer issues and approve exceptions to policy for coupons, returns, etc.; - Train new hires and create development opportunities for experienced staff members; - Copywriting: creating articles for Knowledgebase of internal usage; - Communicate with programming developers on bugs fixing and features implementation in Redmine and Jira. Customer Support Representative Apr 2013 - Dec 2013 - First line customer support in Kayako chat and email system, phone support; - Provide solutions and feedback to customer service questions and concerns.

Sales, Business development, International sales, Communication Skills, English, It sales, Negotiations, CRM, Team management, Lead generation, Presentation skills, Team player, full cycle sales, International Deals, B2C, Jira, Business Developement, Networking, Client Management

Managed to upgrade to Head of Sales in 5 months.

NOT interested in cryptocurrencies, Forex and similar sales.

15 November

Business Development manager

Kyiv, EU, USA, Canada, Amsterdam · $2000 · 6 years of experience · Advanced/Fluent

Добрый день, меня зовут Екатерина. Ищу работу BDM. Я - опытный sales, negotiator. Прекрасно владею навыками презентаций и продаж. На данный момент занимаю должность руководителя отдела продаж в международной компании (компания 300+ сотрудников).

Business development, Communication Skills, B2B, Lead generation, Negotiations, Account Management, Team management, Project Management, Networking, Team player, Product management, Key Account management, Management, sales cycle management, CRM, Presentation skills, English, International sales, Sales Management, B2B sales, Customer experience, Linkedin, Marketing, Sales, It sales, Sales Development , Salesforce CRM

Занималась развитием продаж в международных компаниях и корпорациях. Удалось увеличить количество клиентов на сейлз-территории от 1-го до 350 клиентов за 1 год. Осуществляла построение команд в отделах продаж с ноля (в качестве руководителя отдела). Постоянный спикер на форумах, лекциях, участник образовательных и благотворительных проектов.

Готова взяться как за абсолютно новый проект, так и за развитие существующего на рынке. Настроена на работу BD manager-а, готова к постоянным командировкам, к выступлениям перед большими аудиториями. Не готова рассматривать вакансии, где требуются прямые продажи.

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