Candidates 17
$1200 / mo
≈ $14400 / year net
Operator/Manager
Ukraine · Kharkiv · 3 years of experience · Upper-Intermediate ·Published yesterday
Ukraine · Kharkiv · 3 years of experience · Upper-Intermediate ·Published yesterday
Preferred schedule: from 8-9 am to 5-6 pm.
$2000 / mo
≈ $24000 / year net
Operations Manager/Customer experience manager
Ukraine · More than 10 years of experience · Upper-Intermediate ·Published 18 April
Ukraine · More than 10 years of experience · Upper-Intermediate ·Published 18 April
In the past two years, I transitioned my extensive hotel background into a remote role as a Team Leader at a Property Management System (PMS) platform for short-term rentals. Within a short period, I progressed from a customer support role to leading the quality analyst department. I am adept at quickly learning new tasks and am passionate about organizing workflows and structuring processes to facilitate smooth and successful team cooperation, resulting in the satisfaction of numerous customers.
$1400 / mo
≈ $16800 / year net
QA Engineer
Ukraine · 3 years of experience · Upper-Intermediate ·Published 15 April
Ukraine · 3 years of experience · Upper-Intermediate ·Published 15 April
Knowledge of web technologies: HTTP/HTTPS, HTML, CSS; Experience with REST APIs (Postman/Swagger/Fiddler);
Understanding of product development lifecycles (Waterfall, V-model, Agile / Scrum/ Kanban);
Strong theoretical knowledge of QA;
Experience with bug tracking systems (Jira, Trello, Monday);
Experience in Performance testing (JMeter);
Experience in creating and maintaining autotests (C#, NUnit, Selenium, RestSharp);
Experience in writing SQL queries (SSMS, MySQL, PostgreSQL);
Experience in using Linux and writing Bash scripts;
Experience in working with Git;
Experience in working with monitoring tools (Kubernetes, Sentry);
Experience in working with CRM systems (Dynamics 365)
English – В2. Experience in communication with native speakers.
$1200 / mo
≈ $14400 / year net
Support Agent, Community Manager, Account Manager
Ukraine · Kharkiv · 8 years of experience · Upper-Intermediate ·Published 11 April
Ukraine · Kharkiv · 8 years of experience · Upper-Intermediate ·Published 11 April
providing technical support to customers of computer games,
maintaining pages in social networks and forums,
creation and editing different texts for the gaming community,
handling tickets in Kayako/Zendesk and other support system,
creating JIRA bug reports,
communication with devs teams.
- Account Manager
Providing technical support to top depositors of the company's
Participation in the development of an automated work system
Creation of a training system for account managers
Conducting trainings and internships for account managers.
- Account Management Team Lead/Player Support Team Lead
Organization account management team work
Building and optimizing a system for player support
Development of a user-friendly knowledge base
Development of an automated support service system
Conducting interviews with candidates
Creating a training program for new employees.
Worked on creating in-house system for supporting VIP customers, including internal/external QA, special CRM, analytics, personal benefits program for VIPs etc.
Need two fixed day-off per week
$1500 / mo
≈ $18000 / year net
Customer Support Manager/Project Management
Ukraine · 7 years of experience · Upper-Intermediate ·Published 10 April
Ukraine · 7 years of experience · Upper-Intermediate ·Published 10 April
Know how to communicate with field and office workers, resolve conflicts.
Organizing and analyzing skills.
Setting goals and predicting results.
Supporting new stategies.
Updating statistics and monitoring results.
Good communication skills.
Able to listen, hear and resolve concerns.
Personnel selection, leading and training.
Helping the customer to feel appreciated, which brings us to constant work relationships.
Team player.
$2900 / mo
≈ $34800 / year net
Integrator
Ukraine · Kharkiv · 6 years of experience · Advanced/Fluent ·Published 9 April · In passive search
Ukraine · Kharkiv · 6 years of experience · Advanced/Fluent ·Published 9 April · In passive search
Know my way around *nix systems, JavaScript.
As of today, I have plenty of experience with FX, Equities and financial markets, as well as deploying applications from scratch
Deployed and set up the back-end of an application to a remote server without much prior experience doing anything like that
I might consider relocation
Will not consider odd working hours.
$1600 / mo
≈ $19200 / year net
Support Engineer/System Administrator
Ukraine · Kharkiv · 3 years of experience · Advanced/Fluent ·Published 9 April · In passive search
Ukraine · Kharkiv · 3 years of experience · Advanced/Fluent ·Published 9 April · In passive search
A team player who's always open to
discussion and communication.
Stack of technologies I worked with:
Linux (CentOS, Ubuntu server), Windows server, IIS/Nginx/Apache, Jira, Microsoft Teams/Slack/Trello, OTRS/ZenDesk/Intercom, ISPs, Nagios/Zabbix/Site 24x7/Uptime robot, Glassfish, Redis, RTP/SMPP/VoIP, Wireshark, PostgrSQL/MySQL/Microsoft SQL/MongoDB/Oracle Database, WordPress/Wix, API/HTTP/JSON, IPMI, VPN (IPSec), OData, Networking/OSI model/OSPF/TCP/IP, DNS/DHCP, System Administration, Cloud Computing (Azure), Hyper-V/Virtual Box, Jenkins, Mikrotik, Active Directory/Azure Active Directory, Firewalls, Encryption, Powershell, Microsoft Azure, JavaScript, Node.js, Ansible, Kubernetes, Elastic Stack (ELK), Grafana, Git (GitLab/Azure DevOps), Confluence, Google Workspace, Office 365, Microsoft Dynamics CRM, Dynatrace, RabbitMQ
$600 / mo
≈ $7200 / year net
Customer Service/Technical support
Kenya · 2 years of experience · Advanced/Fluent ·Published 31 March
Kenya · 2 years of experience · Advanced/Fluent ·Published 31 March
-I have collaborated with other departments such as product development or marketing, to communicate customer feedback and suggest improvements.
- I have been involved in tasks such as responding to customer inquires, complaints and feedback via phone, email, chat or social media.
- The technologies I have used include communication tools like emails, phone system and chat platforms. Help desk software such as Zendesk to track and manage customer tickets.
-I have used collaboration tools such as slack or Microsoft teams to communicate with other team members and departments.
-I have experience with Customer Ration Management software such as sales force or HubSpot to manage customer interaction and data
-I have experience with data entry and bookkeeping
Reduced response time which helped to improve the overall customer experience
Increases customer retention
Contributed to team goals
Successfully resolved a difficult situation
Received a positive feedback
Accountability
Collaboration
Reliability
Professionalism
Productivity
$500 / mo
≈ $6000 / year net
Account Manager \ Customer Support (part-time only)
Ukraine · 3 years of experience · Upper-Intermediate ·Published 29 March
Ukraine · 3 years of experience · Upper-Intermediate ·Published 29 March
At my current workplace, I worked in various departments, occupying various roles and working my way up from junior to manager position.
My responsibilities can be divided into two directions: delivery and upsale.
Under my control the process of monitoring and evaluating the performance of employees was set up and launched.
Let me be honest, if I have to choose between easy, calm but boring work, I will choose the one with extraordinary taks, where I have to gather all the teammates together in one room in order to help our client find the solution.
I am not a team player, I prefer to do a lot of work on my own, but the rule I strictly adhere to is: "yours is mine, mine is yours". We are all in the same boat and everyone depends on the result of another person's work.
I also hope that you treat people depending on their results, not words.
$2000 / mo
≈ $24000 / year net
Customer/Tech Support
Ukraine · Kharkiv · 2 years of experience · Advanced/Fluent ·Published 27 March
Ukraine · Kharkiv · 2 years of experience · Advanced/Fluent ·Published 27 March
Besides that, I have extensive experience in logistics from being a Freight Broker to a Load Planner and have a good understanding of how to create long-term relationships with clients and make sure they last.
I’m also very interested in technologies and software development.
Please check out my portfolio website and my GitHub account where you can find my projects with a detailed description and the technologies used to built them.
* Building new projects and updating my portfolio.
* Management, sales, logistics and marketing experience.
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