Dnipro · $1200 · Less than a year of experience · Upper Intermediate
Key responsibilities as DM: • Management several projects simultaneously; • Interaction with stakeholders and team; • Manage the content, quality, schedule, resources and estimate project risks; • Assess the effectiveness of each team member, conflict resolution; • High level of responsibility; • Experience in people management; • English upper-intermediate level - B2 Aptis certificate Delivery Manager 12. 2018 – настоящее время Support TL (approve team) 10.2017 – 10.2018 Payment/Risk Manager 08.2015 – 10.2017 English Phone Operator 02. 2014 – 07.2015
Scrum, Agile, Managing team, English, Jira, Microsoft Office
Kyiv, Odesa, Lviv, Kharkiv, Dnipro · $1500 · 4 years of experience · Intermediate
Last 4 years I've been working in Lucky-labs (gambling sphere) in Support department (call-center). At the bigging, it was position of support manager and after 9 month I became Shift Supervisor. After that, I get the position of Support team lead. There were 32 persons in my team (Support managers and 2 Quality managers). The main responsibilities includ all aspects of organisation work process in department from the technical procuring to recruitment and training: - organization and ensuring the smooth operation of the department; - team management, motivation and quality assessment of its work; - development and implementation of a system assessing the quality of work of employees; - work with motivation and demotivation of employees; - solving organizational issues related to the work of department; - processing of incoming customer requests, including work with VIP clients; - sale of company service Now I'm looking the lead position in support or the other department with interesting tasks and career prospects. I want to improve my knowleges and became more professional. For my employer, I can provide the serious relation to work, disciplin, huge desire to work, high working capacity.
customer support, Team management, Project Management, Good communication skills, Ability to learn quickly, Live Chat
I am looking for a lot of work, interesting, difficult tasks and career growth.
Remote work, Ukraine · $500 · 2 years of experience · Advanced/Fluent
My work experience is about: - working at English-language Customer Support department for 2 years; - developed communication (including Business communication) skills; - developed English (Advanced/C1 level). -
Advanced English, English, Customer Support, Customer service, customer-centric approach
- Customer questions answered clearly, customer needs - satisfied; - No conflict situations with customers; - Good feedback from clients.
- Good training; - Cool team; - Competitive salary.
Dnipro · $600 · 6 years of experience · Pre-Intermediate
Linux,Windows Server 2003-2012,VMWare ESXi,системы инвентаризации (OCS Inventory, GLPI), система резервного копирования CrashPlan,поиск неисправностей и ремонт компьютерной техники
Интересные задачи, адекватный менеджмент, дружный коллектив.
Zaporizhzhya, Dnipro · $1200 · 3 years of experience · Beginner/Elementary
Повна підтримка офісної інфраструктури.
Support, Networking, helpdesk, Account Management, Microsoft Office, Windows, Email support specialist
Dnipro, Canada, EU · $1000 · 1.5 years of experience · Advanced/Fluent
I have worked as Research Assistant my goals were to Adhere to data collection and management procedures to prepare, collect, record and input data. Collect annual reports and detailed budgets for proposal inclusion. Coordinator with investigators to create research proposals and interface with funding agencies to exchange information. Support study participant activities to include hiring, communication, screening and orientation. Coordinate with external vendors and schedule appointments. Oversee vendor performance to ensure timelines and quality. Also worked as support manager for a major company dealing with clients from around the world as a English operator.I have used Windows, JIRA Microsoft office and other latest software for day to day work. I believe that every individual has a link to the entire operational board for an organisation that what i would want to develop.
A highly motivated individual who is systematic and practical with a flair for organising and completing tasks Good oral and communication skills and enhanced interpersonal skills. Analytical and attentive to detail,Committed to professional ethics
To work in a dynamic organisation that will utilise my professional qualifications.I believe that every individual has a link to the entire operational board for an organisation.
Kyiv, Kharkiv, Dnipro, Berlin, Poltava, USA, EU · $1000 · 1 year of experience · Pre-Intermediate
I'm in love with fine art. And it has determined my choice to become an artist and got graduation in this sphere. So as a consequence, currently, I work as a graphic designer. But I try to push the limits, and now I'm enjoy in web design. The following are some of my projects for companies: Fitbalance: redesigned all of products packaging (male and female protein packaging, box of bars, vitamins cans, coffee packaging, labels for bottles etc.). Wizoria: created an advertisement content that was placed on instagram page of the cinema and outdoor. Effo: created graphics for postcards and Instagram page of the company. Garna: supported the Instagram page with the graphics. Agroprom: created the design of a the new company logo and branding. Premier Socks: created 7 labels for creative sale of socks. METEAM: worked as a part of the designers team and created branding, redesign for companies and supported Instagram pages with graphics. We also created design for websites. RESTO: this is the current company where I work as a designer. It's a restaurants chain in Poltava and Kharkiv that includes: Tot Samuy Barashek, Versal, Terrasa, Gramofon, One Euro Pub, Tesno Govorya, Chichikov, Makao, Valber, Andy Smoker, Dymokratiia. So my responsibilities include: creation graphics for advertisement, promotion, menus etc. Also I support such resturants and cafes as: Marie Patisserie, Fistashka, Komarist. As it was mentioned above, I would like to share my experience and view as a web-designer and 2D artist. And I hope I could become a good part of your team.
User Experience, Figma, Adobe Photoshop, Adobe Illustrator, Prototyping, UI/UX, mobile design, WEB DESIGN, Photoshop, Illustrator, English, Graphic design, Web UI, adobe indesign, Prototype, Sketch, User Interface, Responsive Design, InVision, Design & Prototyping, Drawing
Kyiv, Lviv, Odesa, Dnipro, Kharkiv · $1500 · 5 years of experience · Intermediate
«Novokramatorsky Mashinostroitelny Zavod» Software developer Since August 2011
Support, SQL, Oracle, Technical Support, HTML, CSS, customer support, Account Management, Microsoft Office, Adobe Photoshop, Support on Skype/phone, Manual Testing, Quality Assurance
Software development using, SQL (PL/SQL) language (Oracle database), Delphi components and tools PL/SQL procedures, functions, triggers, indexes, views and queries, etc. Creation queries from database and reports (Fast report, Xl report) Manual testing and support
new challenges and interesting projects high level of job satisfaction new career goals and opportunities self-improving
Remote work, Ukraine · $1000 · 7 years of experience · Pre-Intermediate
Работа с биллинговой системой интернет-провайдера, техническая поддержка пользователей (Call-центр), монтаж и администрирование локальной сети, администрирование систем видеонаблюдения и контроля доступа к данным, установка и настройка рабочих мест (Ubuntu, Windows), обслуживание оргтехники, настройка и администрирование сетевого оборудования (mikrotik, tp-link, edge-core), поддержка сайта компании. Участие в разработке рекламной кампании, инициатива по оптимизации рабочих процессов других подразделений (автоматизация раб. процессов), выбор и закупка оборудования, формирование бюджета подразделения, обучение персонала. * Выполнение обязанностей технического редактора. Опыт управления не большой командой (до 10 человек). Работа с рекламодателями, типографиями (заключение договоров, решение конфликтных ситуаций, контроль выполнения сроков и качества продукции, переговоры), полиграфическая верстка, поддержка технической части подразделения * Работа с Active Directory, GPO, ITSM-GLPI.
Windows, HTML, Networking, Ubuntu
Руководил небольшим отделом по выпуску местной газеты. Обслуживание около 180 единиц техники.
Работа в компании с возможностью развиваться. а не просиживать рабочее время.
Dnipro, remote · $600 · 8 years of experience · Upper Intermediate
I've worked in IT company as a Client Manager, I've dealt with clients providing information on services, updating client information, and resolving problems with client accounts via emails, online chats, social nets, calls. Administrating of e-learning system and website, incl. webinars Skills Microsoft Office, CRM, Some of Project Management tools, Google products: Docs, Sheets, Form, Calendars. Bitrix products and others. I like to open new horizons Customer Service and Coordination, Operation.
Support, Customer service, Customer care, Jira, Account Management, CRM, Support on chat, client communication, Freelance, Microsoft Office, Support on email
Seeking a new position where my experience, acquired skills, and educational background will allow me to become a part of a progressive company I am not interested in working at night. No sales