Руководитель 1/2 линии технической поддержки, Руководитель Отдела Технической поддержки

moskva (udalenno - ljuboj gorod) · $1500 · 6 years of experience · Pre-Intermediate

6 лет работы в Service Desk. На последнем месте более 5 лет. Отличные навыки общения с сотрудниками, организации тренингов, обучающих сессий по внедрению новых программ/технологий. Средний английский, текстом лучше. Опыт работы в международной команде - специалисты со всего мира.

Service Desk, Windows, Microsoft Office, Support, helpdesk, customer support, Good communication skills, Customer service, Ability to learn quickly, English, Russian , Customer Support Expertise

Коммуникабельность, максимальная честность в работе и трудолюбие.

Ищу подработку на выходные, либо в свободное вечернее время, могу в силу своего опыта выступать консультантом по организации службы технической поддержки у вас на проекте/в компани.


System administrator, Junior DevOps 🔥 

kyiv, Ukraine · $1500 · 2 years of experience · Intermediate

• Instalation and support Microsoft exchange server• Support services on a base Linux: SVN, Git, OpenVPN, Let's Encrypt, Jira, Confluence, Bitbucket. • Virtualisation systems: VmWare ESXI; • Scheduled server maintenance: , Dell Power Edge; Network devices: Cisco ASA5505, Cisco Switches; • Backup systems: Veeam; • Providing VPN access to resources of distributed offices • Setup and support of basic services based on Windows Server 2012: AD, DNS, IIS, TS, FS; • Understanding the principles of the TCP \ IP protocol stack: HTTP / S, SSH, Telnet. SNMP, IPSec etc. • Computer network security. • Administration and licensing Microsoft software (office 365, skype for business) ; • configuring the OS Windows Server 2012R2 (AD,DNS, DHCP, IIS,); • Network equipment configuration: TP-Link, MikroTik , HP; • Administration skills of virtualization (VMware ESXI); • Basic knowlege jenkins, Ansible.

Veeam, Confluence, OpenVPN, VMware, Windows, Exchange, Linux, Git, Jira, Windows Server, Cisco ASA, Jenkins, Ansible, MySQL, Nginx, Apache, MongoDB, ElasticSearch, Kibana, openLDAP, Exim, Zabbix

I need to work on an interesting project, with professional team and new technologies. I like to deal with a new one for myself and not afraid new challenges


Partner Manager / Sales Manager / Business Development Manager / Account-manager 

Remote work, Ukraine · $1000 · 6 years of experience · Advanced/Fluent

6 years of commercial experience, 3 years in IT industry with Sales function. Specialized in developing win-win partner relations. Experience working B2B with European and North American markets. Keen in: - lead generation - lead qualification - conducting Skype and phone presentations, f2f meetings - networking - account management - full sales life cycle management - IT services, IT products and IT outsourcing sales Knowledge of OS (Windows, Linux), Microsoft office, Jira, CRM systems (Pipedrive, Hubspot, Bitrix24), social media platforms (LinkedIn, Xing, Facebook).

Account Management, Business development, English, It sales, Lead generation, German, Negotiations, B2B sales, Sales Management, Team management, Communication Skills, Presentation skills, International sales

- engaged numerous new clients from Fortune 250 - on-boarded new projects with the overall budget of more than 1 million EUR during 2018 - more details and accomplishment will be available in my CV

I'm looking for flexibility in my life and I don't want to depend on office location. I'm interested either in full-time remote positions that allow me to work from any part of the world, or in part-time/fixed-term projects with fixed and clear payments. I could be a right fit if: 1) you need someone to present your interests during on-line negotiations, qualify potential partners/clients 2) you require help in new business launch 3) you need someone responsible and fluent in English I'd love to discuss any opportunity that are close to the described above. Please DO NOT suggest: 1) anything that requires more than 40h of on-site office presence during a month 2) only commission-based opportunities 3) cold calling


IT Specialist​, Information security, IT manager

kyiv, Ukraine · $1000 · 8 years of experience · Pre-Intermediate

Audit of the information security of an enterprise and the construction of an information security system in accordance with ISO / IEC 27001, ISO / IEC 27002 Network Security. - Prevent intrusions and attacks on the Cisco Intrusion Protection System. Development and implementation of information control policies with limited access to the enterprise. - Configuring, managing and configuring switches and routers, Vlans (802.1Q), VTP, Trunking, Spanning-Tree, PortFast, STP, CDP, Etherchannel, NAT, L2 security (port security, IP source guard, 802.1X, MACL) L3 security (ACL), Accounting; - Firewalls and intrusion detection systems (ASA transparent and route mode, as well as with IPS modules), VPN, SSL), - Organization and configuration of VPN networks using Cisco equipment (IPSec, sslvpn) and using the Openvpn program to access internal company resources from outside. - Building a firewall on Cisco ASA 5540 and IPS 4240 equipment in both a two-tier architecture and in a multi-tier architecture. - Installation and configuration of Cisco MARS. - Configuring LAN routing with output Working with Cisco 65XX, 72XX, 28XX, 3560, ASA5540 / 5520, Interasys, NAS Synology Basic knowledge: CentOS, Debian, FreeBSD Deploy Zabbix monitoring system and configure monitoring of all active network equipment and servers using this software product. Setup and administration 1C-server, Medok, MySQL, ESET NOD32 Antivirus server & client, McAfee. Installation and administration CMS WordPress, Joomla. Professional knowledge of software: Windows XP / 7/10 / Server (IIS, AD, GPO, DNS etc.) Office, Cacti, mail clients, Asterisk-based IP t

ISO 27001, Security, Windows, antivirus, Apache, Cisco, Zabbix, google adwords, IIS, CCTV, Jira, Joomla, Microsoft Office, MySQL, Photoshop, Wordpress, Asterisk, FreeBSD

Work on an interesting project in a progressive company

20 May


kyiv, Ukraine · $700 · Less than a year of experience · Upper Intermediate

[2:03:54 AM] Bodya : Працював на посаді Community Manager в Emercoin, де основним завданням було розвиток і підтримка соціальних мереж(на англійській і російській мовах), моніторинг згадуваннь про проекти і компанію, робота в якості Support'у. Крім того, кожного дня отримував завдання з суміжних відділів, в основному завдання полягало у проведені research.

customer support, Support, English, Ability to learn quickly, Account Management, Good communication skills

20 May

Client Service Manager/ Account Manager/ Project Manager

kiїv, berlin, london, eu, usa, canada · $1000 · 3 years of experience · Advanced/Fluent

I am experienced in marketing, business development, customer support and sales. For me is not just important to reach the business goals, however, go the extra mile in order to meet the customer needs and deliver the clients satisfaction, by increasing the loyalty. I do believe that my self-confidence, strong analytical and negotiation skills, striving for excellence attitude to life make me the perfect candidate for the position of Account Manager (Customer Manager). Currently, I am the Customer Manager for B2B and B2C clients in Europe, the Middle East and the USA in the marketing research area. My responsibilities include: - Accompanying and supporting clients, advising on all issues of existing clients; - Providing recommendations and analytical reports/insights to resolve partners' business issues; - Expansion of the client portfolio, creation of additional values and cross-sale of additional services; - Developing long-term business relationships with new clients; - Increase customer satisfaction and loyalty by developing monthly digest and gathering the NPS; - Providing correct and timely document flow and timely payment for the company's services; - Project management (Scrum methodology); - Risk management and budget fulfilment.

B2B, Communication Skills, English, Negotiations, Account Management, International sales, Project Management, Team management, Presentation skills, Agile, customer support, Business Developement, Team player, Sales, Lead generation, CRM, Networking, Marketing, B2C, Client Relationship, international business development, Product management

Within the last 6 months: 1. Won the biggest automotive project in the company history - total revenue 30 000 EUR. 2. Signed the global cooperation contract with the brand-new client. Year revenue expectation - apx. 300 000 EUR. 3. Revenue growth from already existing clients by 25%.

I would like to work in an IT company, with the possibility of constant growth, striving for excellence and being greedy for the clients, projects, results. I want to become an integral part of your company.

20 May

Finance manager, Finance analyst, Operations manager

lviv, Ukraine · $1500 · More than 10 years of experience · Upper Intermediate

13+ years of experience in IT companies in Finance/Accounting, occupied positions from Accountant, Chief Accountant to Finance Director, Administrative/Operations Director.

Finance, Financial Management, Financial Reporting, English, Microsoft Office, Jira, Team management, Account Management, Analysis

Successful experience of company startup closely working with CEO, including office management and administration, recruiting roles; building up accounting/financial department from zero and managing 10-15 people department; financial, accounting and tax reporting; control all areas of bookkeeping and management accounting, information consolidation and making budget estimates; cash flow and budget preparations on monthly basis; cooperation with and preparing financial statements for the foreign financial department including foreign accounting software; establishing work with PE's department (cooperation with banks, notaries, setting up PE opening / closing / automating all necessary processes of activity over 300 PE's).

I would like to become a part of professional company with opportunity to grow with interesting tasks and open-minded colleagues.

20 May

Support specialist

kiїv · $900 · 2 years of experience · Upper Intermediate

1 year as Support L1/L2 at Ajax systems 1 year as Support L3 at AllstarsIT

customer support, Customer service, Support, Service Desk, SQL, HTML, Atlassian Jira, Jira, Customer care representative, Account Management, English

IELTS - 6.5 Software testing course at Infopulse univer

20 May

QA engineer 🔥

kyiv, Ukraine · $1500 · 1.5 years of experience · Upper Intermediate

Manual testing (functional, sanity, integration, regression testing, cross platform testing, cross browser testing) API testing Logs analysis Test stream coordination UAT support Test data management Test design (test case creation, test case actualization, requirement analysis) Defect handling Technical instructions/User guides writing Mentoring activity

Manual Testing (QA), Regression Testing, Windows, Linux, REST API, SQL

20 May

customer support,sales, head of support, Business Analyst, account manager

kiev ,l'vov · $900 · 8 years of experience · Advanced/Fluent

product Clients cooperation; Communication with international clients via chat, tickets, emails, phone calls; Assistance in problem resolution; Troubleshooting; Training of new operators/outsource operators; Cooperation with different departments (setting goals, conducting tasks to its logical conclusion); Administration of clients’ database; Analysis of client's activity; Inventing new tools, ideas, plans and their implementation; Partial participation in Development of Product and Company;, Validation of orders received from customers to facilitate smooth operations process and optimize profitability; Reception/follow up of service complaints and give feedbacks/solutions to customers on any service complaints;

Профессиональный рост. Неформальная обстановка. Адекватный менеджмент.

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