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Sales Manager

Kyiv · $800 · 3 years of experience · Intermediate

Сейчас работаю в ИТ компании, занимаюсь продажами B2B.Самостоятельный поиск клиентов и формирование базы.Провожу сделку начиная с холодного звонка и до подписания договора. Имею опыт работы 3,5 года в прямых и телефонных продажах.Работала с крупными В2В клиентами. Есть опыт работы с CRM. Хочу развиваться в переговорах и продажах, как профессионально так и финансово.

Sales, B2B, It sales, Key Account management, CRM, Lead generation, Account Management


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Customer Care Specialist/ Customer Support Manager

Kyiv · $1000 · 3 years of experience · Advanced/Fluent

Hi there, My name's Mariia and I've got a lot of experience in Customer Solutions. Currently I work as a Customer Care Specialist at Wix, which is an intuitive site constructor - and the major product I'm supporting is Email Marketing. - I am analyzing trends in the users’ requests and deliver them to the product support lead - creating usability Jiras for the QA department, and make sure that each issue I see isn’t left unattended. - Also, I am holding Q&A and training sessions about specific products for the new agents, and I’m doing my best to make sure they are feeling confident when onboarding is over. Except email marketing, I support other products that users are inquiring about. This includes but isn’t limited to - domain&mailbox connection, desktop&mobile editor, billing, stores etc. Other than working in a set up environment, I am eager to analyze all existing procedures and improve them to organize work wisely. I have strong communication skills, I'm good at planning and I've got analytical and critical thinking. My English is fluent and I can explain abstract concepts to both tech savvy customers and those who hate technology as well. I'm also interested in a position of a Support Manager, as I have good people skills and a lot of experience in support department. I have basic knowledge of HTML and CSS, and feel confident both in Mac and Windows OS environment. I don't have any experience in Linux, however, I'm eager to learn that. Please, feel free to reach out to me if you're interested in me as a candidate.

Support, English, customer support, Customer service, Customer care, Ability to learn quickly, Good communication skills, Microsoft Office, Windows, helpdesk, Communication Skills, CRM, Troubleshooting, HTML, CSS, MacOS, Customer Care, Success, first line support, Web Testing, customer support manager, Mentoring, Удаленная работа, Support engineer

Making product better by analyzing the users' requests, reaching conclusions based on the data I've got, suggesting possible solutions and delivering feedback to the Product Manager. Also, I've proud of my personal achievements in people skills, communication and awareness of what is going on around me.

- Career opportunities - Possibility to gain new soft & hard skills - Having an experienced Mentor/ Product Lead / Support Lead - Emotional maturity of my future management - Great Company Culture - Transparency - Possibility to work remotely sometimes - For a working day to begin at 10 AM (GMT +2) or later (my work can even start at 3 PM, but night shifts are not for me) - insurance would be great as well, but all the points above are way more important


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Business development, product, project manager

Kyiv · $1700 · Upper Intermediate

Head of Business Development с 02.2019 по 02.2020 Business & Finance Consulting,Financial institutions consulting - Products development - Marketing strategies development and coordination - Start of email marketing - Webinars launch - International conferences - Start of leads generation, using the website Results: - New approach to commercial offers and it's development - 117% increase in sales to 2018 - Opened new market Head of Retention с 08.2016 по 02.2019 PeyPerProfits, Advertising agency - Hiring and training the team - Implementation of new document management system, reduced the cost of workflow and increased customers satisfaction - Holding trainings and scripts development - Tough customer service - Construction of marketing department efficient work - Upsell Results: - Increase of plan implementation from 50-60% to 90-100% - Increasing of incoming calls receive from 87% to 93% - Raise of clients problems solving from 1-3 days to 1-2 hours - Lunch of 2 new products

Project Management, Customer care, Team management

Process optimisation and Business communication


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Розробник PHP

Remote work, Ukraine · $200 · No English

маю досвід ручного наповнення Інтернет Магазинів на prom.ua,opencart трохи нижче прикладаю посилання на роботи які я виконував https://expotorg.com.ua/catalog/Barnoe_kofeynoe_oborudovanie/miksery-dlya-molochnykh-kokteyley/jau-sr1-/ https://expotorg.com.ua/catalog/Barnoe_kofeynoe_oborudovanie/miksery-dlya-molochnykh-kokteyley/hurakan-hkn-fr1c-/ https://expotorg.com.ua/catalog/Barnoe_kofeynoe_oborudovanie/miksery-dlya-molochnykh-kokteyley/mikser-dlya-molochnykh-kokteyley-apach-amx1-eco/ https://expotorg.com.ua/catalog/Barnoe_kofeynoe_oborudovanie/miksery-dlya-molochnykh-kokteyley/mikser-dlya-molochnykh-kokteyley-hurakan-hkn-fr1gm-/ https://prom.ua/p987006558-chehol-apple-silicone.html https://m-case.com.ua/p986982305-chehol-dlya-iphone.html https://m-case.com.ua/p986674513-plastikovyj-chehol-bamper.html https://prom.ua/p987013691-chehol-nakladka-xcase.html

Support


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support

Odesa · $600 · 2 years of experience · Upper Intermediate

Dec 2017 - today Namecheap Inc. Kharkov, Ukraine Customer Support Specialist, Billing Department customer dialogue via live chats / ticket work with payments, invoices, etc. work with "Jira" tasks.

customer support, Support, Customer service, Linux, Confluence, Service Desk, Customer care, Kayako, trello, JIRA


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DBA

Kharkiv · $800 · 1 year of experience · Pre-Intermediate

• Data sampling using SQL queries • Installation and administration of operating systems of the MS Windows family (2008, 7, 10), and MS Office (2003-2016). • Database administration • Development and support of telecommunication infrastructure in offices • Interaction with telecommunication operators for the purpose of stationary communication at points of sales, as well as further support of telecom services • Experience in working with data acquisition terminals, refinement, setup, replacement of components • Support of office, accounting, software • Set up tablets and support for further work for sales representatives

PL/SQL, SQL, XML, HTML, Git, MSSQL, MS SQL Server


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Front-end developer

Kyiv, Lviv, Berlin, London, EU, USA, Canada · $1000 · Less than a year of experience · Beginner/Elementary

На данный момент у меня два опыта по созданию сайта исключительно на HTML + CSS. Прохожу местные курсы обучающие работе с JS/Node.js/Vue.js/Bootstrap. Учимся верстать простенький сайт по psd шаблону. Обучаемся использованию БЭМ. Изучили Sass. Готов браться за любую работу для обучения и получения опыта.

JavaScript, Git, HTML5, CSS3, SASS, CSS, webpack, Node.js, HTML, ES6+, Bootstrap, Vue.js, Vue, HTML5 and CSS3, Java Script

Пока что их нет.

На данный момент хочу обучится веб-разработке в качестве - разработчика.


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Дизайнер Photoshop

Kyiv, Svjatoshins'kij rajon · $600 · 5 years of experience · Intermediate

Создание и разработка логотипов Создание проекта для бигборда Создание и разработка баннеров Фриланс в области сайтостроения на Joomla, WordPress, OpenCart

Adobe Photoshop, Photoshop, Graphic design, Product Design

Помог коллеге в создании личного бизнеса, сделав сайт, который приносит хорошую прибыль его бизнесу

Дружный коллектив, который стремится научиться большему, с большими амбициями. Не хочу заниматься пыльным делом :)


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Support Lead

Vinnitsia · $1000 · 6 years of experience · Upper Intermediate

Office Support Lead | 2 years 2 months; Team lead | 1 year 6 months; Support agent | 10 months; Processing center engineer (monitoring) | 1 year 9 months

Lead, IT Manager, Jira, Salesforce Lightning, Confluence, MacOS, customer support, Team Leadership

Кар'єрний ріст: від entry позиції у компанії до менеджменту 2 відділів одночасно Сертифікати: Apple Certified Support Professional 10.10 BSA/AML Certification Курси: Школа менеджменту 2го рівня

Бажаю примінити навички та досвід у менеджменті IT проєктів, або почати кар'єру як Project Manager чи QA (для цього готовий навчатися).


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инженер

Moscow · $2000 · 1 year of experience · Pre-Intermediate

администратор портала sharepoint 2010 (стандартный функционал, создание разделов, библиотек, списков, настройка прав, рабочих процессов). С помощью стандартных процессов была реализована функциональность согласования договоров. Затем согласование договоров перенесли на разработанный подрядчиком портал на базе (.net + mssql). Моя роль внедрение новой версии (организация выделения виртуального сервера, согласование доступов, организация переноса договоров) и администрирование портала, развитие и внедрение нового функционала. Написание ЛНА и инструкций. Windows, настройка и установка специализированного геологического ПО. (standalone, серверные, пользователи). Лицензионные сервера (создание, настройка, администрирование). Linux, лицензионные сервера на базе flexlm.(создание обновление лицензий).

Linux, Windows, CentOS, SQL, ЭДО, sharepoint


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