Candidates 2200
$4500 / mo
≈ $54000 / year net
Technical Support Enginner, Linux System Administrator, TeamLead
Ukraine · 10 years of experience · Upper-Intermediate ·Published today · In passive search
Ukraine · 10 years of experience · Upper-Intermediate ·Published today · In passive search
February 2023-Present
Managing and leading an international team of technical support engineers(L1/L2/L3) who provide technical assistance and customer support for the OnApp product.
Systems Engineer at Dapplica
March 2022-Marc
Deploying, and maintaining blockchain nodes and supporting infrastructure such as: monitoring and analytics tools.
Identifying problems quickly, Analysis of Logs
Anticipating resource requirements,Scaling and Optimizations as needed
Technical Product Owner at Virtuozzo
September 2021-January 2022
Working in an Agile environment, with the Scrum Master and other project management to ensure stakeholder satisfaction
Writing technical requirements and defining support requirements and processes to ensure work is delivered on schedule
Writing definition of ready user stories and maintain groomed backlog for stakeholders’ priorities and incorporate architectural changes recommended by engineering into user stories
L3 Technical Support Engineer at OnApp(acquired by Virtuozzo)
June 2013 – August 2021
Providing 3rd line technical support, deployment, diagnosing, and solving issues for remote distributed production infrastructures running OnApp cloud management platform.
Writing Scripts to automate processes and simplify tasks.
Collaborating with Developers/QA, Writing, verifying, and improving documentation.
Freelance WebMaster
2009 – 2015
Worked in web based Projects using Wordpress, Joomla, HTML, CSS, JavaScript etc. Template Customization depending on the clients' website requirements.
Websites deployment using open source toolset (PHP, MySQL, Apache, Linux and others (i.e LAMP).
System Administrator at Ericpol(acquired by Ericsson)
September 2012 – May 2013
Monitoring and updating Tickets (issues) through Incident management system based on ITIL.
Diagnosing and resolving problems associated with Linux operating systems and components.
Configuration, administration and troubleshooting Linux servers and Desktops, Installing and configuring hardware, software and Ethernet equipment.
System Administrator at Ukrainian Catholic University
January 2008. – September 2012
Responsibilities:
Configuring, installation, and troubleshooting servers and desktop computers, peripherals.
$600 / mo
≈ $7200 / year net
Customer support manager
Ukraine · 6 months · Upper-Intermediate ·Published today
Ukraine · 6 months · Upper-Intermediate ·Published today
from 05.2022 to 08.2022 (3 months)
"Hudok", Boryslav (Network of stores of gadgets, household appliances and accessories)
Seller-consultant
from 04.2022 to 05.2022 (1 month)
"Hudok", Boryslav (Network of stores of gadgets, household appliances and accessories)
Seller-consultant
from 07.2021 to 09.2021 (2 months)
Watsons, Boryslav (Cosmetics and health products chain)
Sales manager 2022 (working with foreign clients via phone and online, consulting them, give the necessary information about how to work with company platform on the finance market, investments)
Front desk clerk 2023
Rieltor 2023
Сustomer service/support/airline relationship department
You can find this info in CV in details.
$1000 / mo
≈ $12000 / year net
Customer/Technical support
Ukraine · 6 months · Intermediate ·Published today
Ukraine · 6 months · Intermediate ·Published today
My experience includes successful management of international logistics, ensuring timely and accurate delivery of lubricants from various countries such as the USA, China, and Turkey. I have also been involved in customs clearance of imported goods in Ukraine, ensuring compliance with all necessary requirements and regulations.
My work experience in sales and tenders has allowed me to effectively interact with stakeholders at various levels and ensure high levels of satisfaction. I actively participated in both government and private tenders, developing technical specifications and preparing tender proposals, leading to the successful completion of numerous projects.
Additionally, I have been involved in organizing internal logistics, allowing me to effectively coordinate supply processes and ensure smooth business operations.
My education in the field of automation of thermal energy processes, including training in C++ programming, complements my professional profile and provides me with the technical knowledge necessary for successfully fulfilling duties in the IT field as customer/technical support.
$1300 / mo
≈ $15600 / year net
Support Specialist
Poland · 3 years of experience · Advanced/Fluent ·Published today
Poland · 3 years of experience · Advanced/Fluent ·Published today
$1500 / mo
≈ $18000 / year net
Sales Manager
Canada · No experience · Beginner/Elementary ·Published today
Canada · No experience · Beginner/Elementary ·Published today
*hol administrator;
*cashier;
*bartender.
- Barista.
- Laboratory assistant in school:
*communication with children.
- Warehouse worker in Poland:
*working with a scanner;
*packing;
*unpacking;
*moving goods.
Bachelor's degree.
Economics.
Don't be disrespectful to employees.
$500 / mo
≈ $6000 / year net
support representative
Lithuania · No experience · Upper-Intermediate ·Published today
Lithuania · No experience · Upper-Intermediate ·Published today
- Took a courses of persuasive public writing and speaking
- Took multiple Leadership courses
$500 / mo
≈ $6000 / year net
IT Recruiter
Ukraine · No experience · Intermediate ·Published today
Ukraine · No experience · Intermediate ·Published today
RU-NO SP. Z O.O.
WARSAW, POLAND
06.2021 - 02.2022
DIRECTOR’S ASSISTANT
INTERIOS SP. Z O.O. WARSAW, POLAND
08.2017 - 06.2021
MILITARY SERVICE
MARIUPOL, UKRAINE
06.2015 - 07.2017
SEO SPECIALIST AND COPYWRITER FREELANCE
DNIPRO, UKRAINE
12.2014 - 06.2015
SENIOR SPECIALIST (COLLECTION, PRE-COLLECTION) HOMER SOFTWARE HOUSE (HOME CREDIT BANK)
DNIPRO, UKRAINE
06.2012 - 11.2014
CALL CENTER OPERATOR (COLLECTION)
HOMER SOFTWARE HOUSE (HOME CREDIT BANK)
DNIPRO, UKRAINE
01.2011 - 06.2012
$800 / mo
≈ $9600 / year net
Customer Support Manager
Ukraine · Kharkiv · 4 years of experience · Advanced/Fluent ·Published today
Ukraine · Kharkiv · 4 years of experience · Advanced/Fluent ·Published today
Maintenance and support to web-based products and services;
Answering questions regarding the products and services;
Troubleshooting issues regarding the products and services;
Writing reports and making statics;
Communicating and coordinating with colleagues (when needed);
Resolving customer complaints (tickets/chats).
$800 / mo
≈ $9600 / year net
Customer Support, Marketing
Ukraine · 2 years of experience · Advanced/Fluent ·Published today
Ukraine · 2 years of experience · Advanced/Fluent ·Published today
since the players were usually from the USA, Britain, Canada and other English- speaking countries - I improved my English very well thanks to constant communication in chats and emails.
learned to quickly and qualitatively solve problems of various levels of complexity, from simple bonus accruals to complex local technical problems.
processed appeals in financial areas (verifications, deposits), technical problems (operation of the site and games), etc.
worked with complex cases that required improvisation, creativity, determination. processed several parallel streams of customer requests, which taught multitasking and parallel processing of different processes.
communicated with other departments.
taught newly arrived work colleagues, supported and helped colleagues in difficult cases.
$600 / mo
≈ $7200 / year net
Monitoring Engineer
Ukraine · 5 years of experience · Pre-Intermediate ·Published today
Ukraine · 5 years of experience · Pre-Intermediate ·Published today
- Experience in remote technical support for users in diagnostics and settings of network
equipment, administration of L2 switches (D-Link, ZTE, Huawei OLT, BDCOM, etc.)
- Experience in CRM systems (bpm'online and service desk)
- Knowledge of the principles of switching and routing
- Knowledge of the network protocol stack
Datagroup - Monitoring engineer - Shift engineer (day / three)
- Monitoring of the company's equipment (access and aggregation switches ~15k pieces)
IBM Netcool + Zabbix
- Creation and monitoring of accidents, clarification of the reasons for equipment
unavailability, creation of accident reports
Datagrup & Volia, Lutsk
Datagroup - Senior engineer - current job title
- Monitoring of the company's equipment (access and aggregation switches ~15k pieces)
- Creation and monitoring of accidents, clarification of the reasons for equipment
unavailability, creation of accident reports , monitoring of planned works on the network
- Training of new employees
- Search and detection of errors in internal systems and monitoring systems, reporting on
problems
- Assistance to regional engineers by phone