вчера

Support

Удаленная работа, Украина · $500 · Intermediate

Работа с людьми, консультация и помощь в решении проблем с обучением так как опыт есть но не в этой сфере. Не продажи а именно помощь, решение всех проблем которые возникают у пользователей, клиентов. Так же было бы интересно развиваться и учить новое. База небольшая есть а также большое желание обучаться.

Ability to learn quickly, Adobe Photoshop, CSS, customer support, Git, HTML, JavaScript, Linux, MySQL, PHP, Support, Windows

Работала в государственном управлении на горячей линии. Это был действительно интересный опыт, а также эффективная и своевременная помощь.

стабильная удаленная работа, упор на качество работы, развитие и рост внутри компании. Я не хотела бы заниматься продажами. Действительно будет очень большим плюсом возможность обучение, а также прохождение обучение перед работой для повышения и дополнения недостающих знаний.


18 февраля

Application Support

Киев · $2500 · Больше 10 лет опыта · Upper Intermediate

L2/L3 Application Support/Code Support with JavaScript, Java, MS SQL Server, ADO.NET, Oracle, Perforce, C#, SSIS

Support, MS SQL Server, Oracle, SSIS, ADO.NET, C#, JavaScript, Perforce

Профессиональный рост. Белая зарплата. Возможность удаленной работы. Офис возле метро.


18 февраля

Support Team Lead / PM

Киев · $1500 · 5 лет опыта · Advanced/Fluent

Having been a part of support team in several IT companies, I have developed from an ordinary supporter to Customer Support Team Lead, which allowed me to strengthen not only my ability to build trustworthy relationships with clients, but also my management skills. Passionate about innovations, I am working with groundbreaking companies that meet my ambitions, in order to develop outstanding relations with its customers and bring technology to their lives. My experience with various IT teams now allow me to pursue my career further into product and project management, as I already have proven background on team management and common understanding of how products are being designed, developed and managed. Previous workplaces and customers include: file sharing/hosting, personal cloud solution, cryptocurrency exchange, education marketplace, binary options platform, sports lottery and gambling platform, cryptocurrency payment cards provider, IoT, blockchain and AI integration, and several projects under NDA you would have stfu after getting to know ;)

Account Management, Customer service, customer support, English, Jira, Managing team, Product management, Project Management, Support, zendesk

Построил несколько команд техподдержки с нуля, две из них указаны платформой Zendesk на сайте как примерные клиенты; Управлял местными, распределенными, многоязычными, многонациональными командами; составлял и управлял техническими требованиями к нескольким продуктам; писал тексты, которые публиковались в WSJ, The New York Times, Crunchbase, и паре других мест; могу работать на выходных и поздно вечером (но не круглосуточно); могу контролировать работу других все время пока не сплю.

Адекватный менеджмент, желательно продукт поменьше. Если стартап — то созданный ради продукта и движимый идеей, а не терминами из бизнес-пабликов вконтактике фанатичным хроническим стартапером, который не может спать пока не скажет модное слово. Понимание понятия «гибкий график» и умение оценивать работу а не количество протертых штанов. Мне может понадобится работать совсем удаленно (в другой стране не более пары часов в день на роуминге) — нужно быть к этому готовым и иметь понимание.


18 февраля

QA Engineer 

Днепр · $600 · 1 год опыта · Intermediate

Experience in software testing and knowledge of the software development process: 1. Took part in testing of the e-commerce system, web testing, and mobile games testing; 2. Knowledge of the bug life cycle and SDLC; 3. Developing and updating manual test documentation (test cases, checklists, test plans, use cases, manuals for users); 4. Analyzing requirements; 5. Communication with the development teams, PO. Experience in creating websites on Wordpress; HTML, CSS, Bootstrap. Javascript - basic knowledge, non-commercial experience. SQL(DML), DB normalization - basic familiarity. Working experience with system Jira and Confluence. Huge experience in customer support role.

Manual Testing, HTTP, CSS, HTML, JavaScript, Jira, Postman, SQL, Git, Wordpress


18 февраля

Project Manager

Харьков, Львов · $650 · 2 года опыта · Upper Intermediate

Working as a Customer Support Supervisor (teaching students, organizing workflow, preparing tasks for improvement of specific skills, delivering lectures, controlling work of students, assessing their performance, conducting meetings). Worked as a Customer Support Specialist before (communicating with clients, investigating and fixing issues connected with websites). Looking for a Project Management position (have no experience, currently learning the foundations and approaches myself).

Ability to learn quickly, Confluence, Good communication skills, Good soft skills, helpdesk, Organizing workflow, Project Management, Scrum, Self improvement

I am proud that my work has helped many people to take a Customer Support specialist position. Also, I was happy to receive positive feedbacks about working with me from my students. The supervision experience helped me to improve some of my skills too.

I do not want to work with games creation, because I simply don't like them. I would be happy to join a professional team of friendly and positive people, who enjoy their work and proud of the projects they make. The projects may be connected with websites/useful apps creation, for instance. I am ready to work hard in order to gain the needed skills.


18 февраля

Системный администратор

Харьков, Львов, Киев · $1200 · 6 лет опыта · Pre-Intermediate

* Zentyal, Quarkxpress, AD, SQL, Virtualbox, VMWare, teamviewer. * Базовые знания: php, html, css, js, cms (wordpress, joomla, DLE) Железо: Сборка, настройка, тестирование, нахождение неисправностей, обслуживание. Операционные системы: DOS, Windows, Linux (ubuntu). Мониторинг: Cacti. Работа с почтовыми программами: (bat, outlook и др.) Офисные программы: MS Office, Open Office, Libre office. Администрирование базы данных: MySQL.. Работа с биллингом интернет провайдера. Обслуживание оргтехники, настройка и администрирование сетевого оборудования (mikrotik, tp-link, etc). Монтаж сети, техническая поддержка пользователей.

Windows, CSS3, HTML, Networking, VirtualBox, HTML5, Linux, Microsoft Office, MySQL, SQL, TCP/IP, Joomla, Ubuntu, Wordpress, JavaScript

Руководил небольшим отделом по выпуску местной газеты. (Тираж 5-6к.) Обслуживание около 180 единиц техники.

Работа в компании с возможностью развиваться.


17 февраля

Lead Generation

Львов · $400 · Меньше года опыта · Upper Intermediate

Hebron Soft SMM January 2018 – March 2018 I have been doing email-marketing to give our potential investors some additional info about our product. Also I have been writing posts for different social media platforms.   GTM - Global Tech Makers Support Specialist/ SEO May 2018 – Present For a beginning my work was to create a product catalog to our marketplace. Then our goal was to provide customer support in a live chat. But suddenly our PM decided to give us some new kind of work. We started to do marketing specialist's job. I have conducted some researches to decide which countries are the best to set up our marketing campaign. I also did some analytics and made the project’s website SEO friendly. My position has flexible responsibilities, as I am involved in hiring and managing freelance copywriters to write SEO articles for our websites.

CRM, English, International sales, Lead generation, Linkedin, Sales, Sales and Lead Generation automation

Напряму приймав участь у виборі країн для імплементації рекламної кампанії. Це зекономило багато грошей компанії


17 февраля

People Partner

Київ · $400 · Intermediate

More than six years of professional experience in psychotherapy; -Has successful experience in working with multinational clients; -Strong analytical and problem solving abilities; -Great desire to work with people; -Skilled in group and individual consultations; - Skilled in corporate training; -Good possession of psychological methods and techniques; - Ability to establish trust relationships with people; -Multi-task, dynamic and extroverted individual with ability to work under pressure.

Candidates approaching, Communication, Communication Skills, General management, HR, Human Resources, Interviewing, Interviews, Onboarding, People/Talent Partner, Sourcing, Talent acquisition

Achievements: -Development of a program for the prevention of professional ”burnout” and psychotherapeutic methods for its elimination. -Successful work with clients with anxiety, panic attacks, phobia, psychosomatic disorders, significant improvement in their condition and recovery or improvement of their ability to work. -Volunteer work in the charity organization "Gift of Life", lecturer, own program: "Pregnancy without anxiety"


17 февраля

Customer support

Kiev · $700 · 1 год опыта · Upper Intermediate

I was working as sales manager in a bank for two months. Then I had call-center operator position for 4 months. The main responsibilities were: Making sure an order was made not in fraudulent purposes, checking clients' info and confirming it by phone. Now I'm working in FinTech company, I deal with kyc process (identify and address check). My company uses Zendesk, onfido, PassFort, and Atlassian. I feel familiar with all of tools we have.

Ability to learn quickly, Customer service, customer support, English, Jira, Support, Онлайн поддержка

I've obtained great stress-resistance skill, also I understand customer needs and now how to act if a user is unsatisfied by the service or meets with unexpected difficulties.

I have responsible attitude to work and I'm fast learner, that's why I expect possibility to improve my skills and self-develop and have response to it (e.g. salary review or promotion, or opportunity to try myself on another position)


16 февраля

Business Development, Management Consulting, Compliance, Banks Relations

Киев · $1600 · 10 лет опыта · Upper Intermediate

Professional work with practical experience on various aspects of fintech activity, bidding campaigns, sales and e-commerce start-up business; experience with multinational companies and development of project plans, operational processes after implementation, budgeting; strong strategy planning and business innovation for achieving the objectives of the company. 9+ years’ experience in IT systems usage & process improvement, business valuation management and sales activities; 5+years' experience in active business transformation.

Acquiring, banking, Billing, Business development, Jira, Networking, Sales, Startups, Cryptocurrency, gambling, gaming, Agile, HTML

#SelfStarter #WorkInProgress

Opportunities for professional growth. Training and skills development.


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