Sales Manager

Kharkiv · $500 · Advanced/Fluent

I have a technical background,thus I have a desent understanding of computer science and programming area.I have no previous commercial experience in sales.Nevertheless,I took Sales course on Coursera,participated in international business planning projects. So far I have been able to gain an essential set of skills to start my career in sales.

English, Communication Skills, B2B, Lead generation, B2C, It sales, Presentation skills, Business Developement, Team player, Negotiations, International sales, Business development, Sales

Participated in international conferences,hackatons,business planning events and courses(business collaboration with French university ECAM EPMI)

I am looking forward to a hard work that will help me to gain a solid understanding of how sales works. Also I expect to improve my understanding of B2B, B2C relationships,generate profit for a company.Moreover,I will improve my communicational and presentational skills. I DO NOT consider doing technical part of the projects,writing technical documentations.


Project Manager

Kyiv, Chicago, Odesa, Berlin, Munich · $2000 · 2 years of experience · Advanced/Fluent

Project Management, Jira, Risk management, Product management, SDLC, Scrum, User Experience , CRM, Team management, CSS, Waterfall, Team Leadership, SQL, HTML, English, Sales, JavaScript, IT Project Management, Confluence


Customer or Technical Support Representative

Kyiv · $900 · 5 years of experience · Advanced/Fluent

Working as a customer support representative, I assist people with an understanding of complex things and translating truly hard concepts into easy and understandable language. Working as technical support in Petrosoft and Ring, I assisted people with troubleshooting of their devices. This included the following: understanding the issue, finding ways to help, providing instructions to the customer, so they can perform all necessary actions at their end, finalizing troubleshooting process with empathy and providing the additional information to avoid such issues in the future. Being a customer support shift lead and mentor in Wirex, I created numerous training materials and provided customers with assistance with the hardest cases. Also, I trained our employees to make sure they understand main peculiarities of product and the work processes in Wirex.

English, customer support, Customer service, Support, Jira, Windows, helpdesk, Confluence, zendesk, Sales, Communication Skills, Ability to learn quickly, Rapid adaptability, Ability to use positive language, Troubleshooting and Supporting Windows, Hardware, Technical Support, Atlassian Jira, Good communication skills, Account Management, CRM, CSS, Support Management, Microsoft Office, Customer care, Service Desk, putty, HTML, Test Case, Ticket system

In Ring, I have managed to successfully solve and fix around 200 customers' issues during the shift, furthermore, I have finished training of 10 people and managed the team of 5 chat agents later at Wirex.

I would be happy to work in a company who keeps its development and provides its customers with the best quality of product and services. Furthermore, I would like to mention that I expect the company to understand the value of each employee who is maximizing the value that a company can bring to customers.


Key Account Manager

Kyiv, EU · $2000 · 10 years of experience · Upper Intermediate

Key Account Manager / Plastic Card Enterprise (April 2016 — till present time) I have joined the company as Account Manager and after a successful year was awarded with KAM position. On early stages I was supporting Sales team with orders processing. At this business there are number of actions which are performed after the order is accepted by the client. Starting with design approval at VISA/MC and ends with final product shipment. Later I was acting as KAM who initiates and creates the demand at clients site. I was covering Caucasus, Kazakhstan, Uzbekistan and Moldova. On that stage I was supporting new Account Managers who recently have joined the team. Additional work scope: ● Purchase Contracts editing and submission ● Logistic dept. supervising ● Close contact with the factory for specific card design preparation ● Advisory for banks for cards new trends in terms of technology and design Key Account Manager / CAT Cargo Logistics Ukraine, Groupe CAT (January 2015 — December 2015) Starting from my first day at Cat I had to restore all the relationship between global accounts, and I was acting not only to restore the trustworthy relationship but also to improve profit and scale the market share by means of the high quality of our service. ● Relationship management for 9 Key Accounts (Global Automotive Importers) and their dealers’ networks in Ukraine (nearly 30 for every of them) ● Develop and improve Customers relationship assuring consistent growth of volumes and revenue ● Provide market sales analytics and sales forecasts per quarter and year Customer Service Manager / Oberthur Technologies (January 2013 — January 2015) I was responsible for a customer satisfaction area – I was the one for negotiations on signing the contract, clarifying orders, placing orders to production line, and tracking Customer feedback, including mediation in dispute resolution. ● Perform full-range customer service for CIS countries (Ukraine, Russia, Belarus, Azerbaijan, Georgia, Kyrgyzstan, Tajikistan ect) ● Supervise Customers' orders at production sites (Dubai, China, India, France, England) ● Provide Customer's support starting from Contract negotiation till total customer satisfaction, including dispute resolution. Team leader of Legal consulting center / Ukrainian Association of Press Publishers

Account Management, Project Management, Customer service, Customer care, English, Ability to learn quickly, Microsoft Office, Windows, Good communication skills, Customer Support Expertise

In all Companies I was working, I created friendly and trustworthy relationship with my Customers and I am sure - this is my vocation

I want to discover something new and interesting and do rewarding job, in a progressive atmosphere were i can apply all my skills and experience.


Account Manager

Odesa · $500 · 1 year of experience · Upper Intermediate

- Searching potential leads - Filling-in online forms - Negotiation with clients via LinkedIn and email - Communication with customers on finance issues and Brand Safety issues - Customers' overdue debts reminders - Providing credit references - Communication with collecting companies

Communication Skills, English, International sales, It sales, Account Management, Lead generation


Sales Manager

Lviv · $1000 · 5 years of experience · Upper Intermediate

Працюю сейлз агентом, продаю сервіс на пк, Zoom Support, 1,5 роки

Sales, International sales, It sales, B2B, B2C

На мою думку класно справляюся з проблемами клієнта, можу легко знайти підхід #1 у компанії якій працюю, топ селлер

Хочу розвиватися і спробувати щось нове

21 June

Head of sales

Kyiv · $2000 · 8 years of experience · Advanced/Fluent

I worked on the CIS and Europe markets. I have experience in Product companies (SaaS solutions), Digital marketing (especially Affiliate marketing) and Gambling. I worked as a Head of sales and Bussiness development Director as well. My motto: "Give me a lever long enough and a fulcrum on which to place it, and I shall monetize your project".

Sales, Business development, English, Negotiations, CRM, Lead generation, B2B, Team management, International sales, Linkedin, Account Management, Communication Skills, Marketing Strategy, cold colling, cold emailing, Торги, It sales, Human Resources, Продажи, Sales Management, Networking, B2B sales, Team player, Marketing, Business Developement, Sales Strategy, fluent English, Sales Development, identifying markets/sales channels, Leadership, International Deals, Affiliate, Lead generation and sales qualification, Europe and USA markets

There were different achievements in different companies. Among them are: - Starting a New Sales Department from scratch (till first sales) - Monthly revenue increase for 10-15% - Contract with the Ministry of Education

Searching for my dream company.

21 June

Head of Sales/ Head of Delivery/Head of Operations

Kiev, Lviv · $4000 · More than 10 years of experience · Advanced/Fluent

Head of Sales - JatApp Head of Commercial Operations - Ciklum Head of Collections and Contract Compliance - Ciklum Head of Invoicing & Collections - Ciklum

Sales , Business Development , English , B2B , International Sales , Negotiations , Account Management , Sales Management , Key Account Management , Sales Strategy, Sales Navigator, Sales and Marketing strategy, CRM , Proposals preparation, Sales Strategy , B2B sales , Business Development, Team management , Powerpoint, Product management , Project Coordinating, Communication Skills , Lead Generation

Long term plan to improve market share, with expectations that growth will not happen overnight.

21 June

Head of Sales, Business Development

Kyiv · $2000 · More than 10 years of experience · Advanced/Fluent

Since 2000, I worked in advertising, managed marketing & PR on the TV channel, purchased indirect materials, led trade marketing, sold commercial equipment, glass products, bumblebees for pollination, unmanned aircraft systems. And now I'm looking for an interesting position to fulfill my intention for new technologies, new markets, products, and possibilities.

Sales, Business development, B2B, Communication Skills, Negotiations, Project Management, Marketing, Presentation skills, Sales Development, Business Developement

Probably you ate fruits or vegetables pollinated by my bumblebees; sat on furniture; bought from trade equipment or drank from glasses I’d produced

I'm looking for something new, something inspiring, innovative. I like biotechnologies, green-energy, advertising and marketing innovations.

21 June

Sales Manager

Kyiv, EU · $900 · 2 years of experience · Upper Intermediate

— Conversations for the cold mailing using special tools (Linkedin Sales Navigator) — Development of Sales strategy (direct sales, cross-sales, negotiations, deals closing) — Work with the freelance platforms (UpWork, Linkedin Sales Navigator, Xing, AngelList, Guru, Clutch) — Search and collection of all required information about potential lead — Presentation of estimates and objections handling — Contract support — Client support — Build and maintenance of the strong and long-lasting relationship with the leads — CRM (NetHunt)

Agile, Jira, MySQL, Sales, International sales, Business development, customer support, Linkedin, Account Management, Negotiations, B2B, CRM, Communication Skills, Sales executive

Extension of client base Sales growth Client loyalty increasing Work with problem clients

I'm looking for a position, where I can implement my skills, develop myself as a professional and show my best. I want to work in a comfortable space of professionals with a high level of corporate culture. Would like to work with warm/ hot leads Not interested in positions related to Web development/SMM/SEO/Leadgen only

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