Manual QA Engineer

Lviv · $400 · Less than a year of experience · Intermediate

Skill Summary: • Good understanding of SDLC, STLC QA process, methodologies. • Knowledge of testing methods/techniques. • Knowledge of operating system: Android, IOS, Windows. • Practise and commercial experience with bug tracking tools/systems: Jira, Trello,TestRail. • Experience in creation testing documentation: test plans, test cases, checklists. • Basics of HTML/CSS. • Basics of SQL. • Basics of WordPress. • Commercial testing experience on mobile platforms. My advantages: - communicative - stress resistant - punctuality - learn quickly - multitasking - responsible

Quality Assurance, Manual Testing, Functional testing, Jira, Regression Testing

I would like to develop my level knowledge to the maximum in future, because I want to be a good cvalification specialist of position Quality Assurance Engineer. I would like to have a career progression. Also I want to be a part of my team and grow up together. There are a very important items for me: 1) the company must be reliable (I mean that the company have to provide the worker with the projects); 2) good team (I mean that the team should be friendly and ready to help); 3) career progression (I mean that the company have to gave me the opportunity to grow up); 4) english courses (I want to have a strong level knowledge).


Head of sales, Sales Team Lead

Kyiv · $1500 · More than 10 years of experience · Upper Intermediate

Head of sales in Web Studio at TemplateMonster for last 9 years. My main responsibilities were - KPI implementation, new services development within R&D process, sales trainings, business strategies, statistics collection and further analysis, workflows and instructions writing, crisis management, complete reformatting of the work system and main processes, interview and internships for new employees, holding team buildings, one-to-one meetings, retrospective meetings, monthly and weekly reports, dealing with other departments to achieve better result for the whole company. I launched new services and sales channels which increased overall income twice, a lot of marketing companies were successfully accomplished with the help of me, overall customer satisfaction was increased in 6 times due to new workflows and KPIs.

head of sales, sales team lead, team lead, Team management


Web Analyst

Lviv · $1500 · 4 years of experience · Upper Intermediate

Certified Digital Analyst - Expert in Google Analytics, GTM goals and events. Experience with big projects 200,000+ traffic monthly Administration of 50+ properties at a time CRO with A/B-testing PPC and SEO campaigns optimization Data visualization via R, Tableau

Google Analytics, Google Data Studio, Google Tag Manager, Hotjar, Microsoft Excel, Search Console, E-commerce, Google Optimize, R (language), MySQL, Tableau

I have 4 years experience in comprehensive digital marketing so i am familiar with the specifics of PPC/SEO and digital marketing strategies. It helps to make optimal decisions and recommendations for each branch.

Searching for only official employment with the clear remuneration policy.


Junior QA Engineer

Kharkiv · $300 · Beginner/Elementary

Имею опыт работы с системой CRM, т.к. более 4 лет работала в support-1линия (быстрая обработка заявок, решение сложных задач, коммуникативность, огромная стрессоустойчивость), в планах QA automation

Есть высшее образование - инженер-технолог. Опыт работы более 4 лет в support-1линия (быстрая обработка заявок, решение сложных задач, коммуникативность, огромная стрессоустойчивость), в планах QA automation.


Business Analyst

Kyiv · $1000 · 2 years of experience · Upper Intermediate

My responsibilities includes: - Receiving customer’s requests, analyzing problems, creating tasks for developers and testing patches; - management of large projects (implementation of loyalty programs, technical consulting, systematization of processes); - integration management (consulting on the API, cooperation with the developers of the integrated system, further integration testing). - coordination of the company's mobile application development by freelance developers (creation tasks, process coordination, manual testing)

English, Analytical Skills, Analytical and problem solving abilities, Trello, bpm'online, Communication Skills

Specialist with more than 2 years of experience in support and developing of the cloud software complex. Have practical skills in transforming client’s vision ‘how it must be’ into tasks for developers team.

I'm looking for a position where my skills would be useful: - Experienced in task setting for developers (both in-house and freelance) and manual testing of results - Responsible manager - worked with the biggest projects in the company - Experienced in communication in English: worked with clients and developers from various countries - Confident communicator: graduated oratorical art courses and courses of theatre improvisation in the university. I have experience in pitching and representing inCust Inc. in Fintech Master incubation program, hackathon Open Banking OTP etc


Service Desk, IT Helpdesk, Support

Kyiv, Lviv, Dnipro, Zaporizhzhya, Cherkasy, Canada, EU · $1200 · More than 10 years of experience · Pre-Intermediate

17 років техпідтримки. Досвід на підприємствах різних галузей. Наразі керівник відділу Service Desk в українській філії міжнародного банку.

customer support, Customer service, Support, helpdesk, Customer care, Service Desk

Найбільше я пишаюся керівниками і колегами, задоволенними результатами моєї роботи; гарними, дружніми стосунками з менеджерами, підлеглими та іншими співробітниками компаній, з яких звільнився.

Гарна атмосфера у колективі, цікаві і нові напрямки. Не менш важливою є фінансова складова, адже для повноцінної відданості проекту співробітник має витрачати мінімум часу на побутові питання.


Business Analyst, Project Manager, Presales support

Kyiv · $2500 · 6 years of experience · Advanced/Fluent

Starting from 2009, I had occupied position with the responsibilities of Business Analyst, Project manager, Risk and compliance. I have an experience of working in multinational team (Indian, French, Spanish people) in terms of projects. Starting from 2016 I am the Head of Sales Support but Business analysis or Project management is more interesting and important for me than sales)))))

Business Analysis, Project Management, CRM, BPMN, Agile, Scrum, Requirements management, Product management, Team coordination

Successfully implemented project: - implementation of new information system in the company ( worked as project manager in multinational team) and as a result change and adoption of all business processes. - implementation of CRM system ( worked as project manager in multinational team) and as a result change and adoption of all business processes - implementation of a lot of satellite applications to company information system.

I do not have IT education but still I am sure that I can be useful for IT sphere)))) I would like to get an offer for position (Business Analyst, Project manager) with a lot of interesting projects. Why IT - because it is the sphere that develops very fast. I like working in multinational team and oriented for result!

18 June

Team Lead

Kyiv · $2000 · 3 years of experience · Advanced/Fluent

Senior 2nd Line Support Analyst March 2019 – present “Exari Norway” AS (Coupa Company) - Responsible for the managing, monitoring and improving quality of the support process for the Contiki software suite - Working as the key communicator on behalf of the Support Team with cross-functional teams within the company including Product Management, Development, Sales etc. 2nd Line Support Analyst February 2016 – March 2019 “Exari Norway” AS - Providing 2nd line support for Contiki and Exari software suite - Acting as the primary interface towards the customers for both technical and customer support - Working with the customers for both troubleshooting issues and keeping customer updated of the progress - Maintained 100% satisfaction goals, which aided in building long-term relationships Senior specialist in the Documentary Operations Division October 2015 – February 2016 OJSK «First Ukrainian International Bank» - Dealing with bank guarantees, export-import operations and contracts - Completed transactions reflection in the bank system - Negotiations with correspondent banks and foreign companies - Working with foreign correspondence - Daily reporting Leading specialist in the Corporate Clients Department September 2012 – October 2015 JSK «IC «АХА Insurance» - Agreeing individual terms and conditions for V.I.P. clients. - Participation in government tenders Specialist in the Corporate Clients Department September 2011 - September 2012 JSK «IC «АХА Insurance» - Corporate customers support - Insurance contracts preparation, clients’ base administration, consulting clients regarding insurance products, dealing with large amounts of information - Daily and monthly reporting

Support, customer support, English, Ability to learn quickly, Microsoft Office, Windows, helpdesk, Customer service, Customer care, Jira, Service Desk, Project Management, CRM, Good communication skills, Communication Skills

Professional skills PC advanced user (windows), dealing with Internet, Microsoft office, basic Linux (bash), 1с, basic SQL, troubleshooting of hardware and software issues. Logging, prioritization and monitoring support cases via JIRA, TFS, Kayako, Salesforce applications. Certified in ITIL 2011 Foundation. Languages Russian - native Ukrainian - fluent English - fluent (First Cambridge English exam is passed). Swedish - intermediate Specialities Communication specialist, support system implementation, training specialist, event organization, success orientation, proactive, efficient.

I would like to improve my skills, gain knowledge and get challenged.

18 June

Support Specialist

Odesa · $800 · 1.5 years of experience · Intermediate

Опыт работы в крупном международном проекте. Техническая поддержка пользователей со всего мира.

Support, customer support, English, Customer service, Customer care, Ability to learn quickly, CRM, Windows

Умение вести диалог с пользователем. Решение сложных кейсов пользователей. Работа с негативно настроенными пользователями. Внесение предложений по оптимизации рабочего процесса и сайта в целом.

Не рассматриваю вариант телефонного саппорта на английском языке.

18 June

Product Designer

Remote work, Ukraine · $1200 · 3 years of experience · Pre-Intermediate

Hi, I'm Vladislav Novikov, a professional Product Designer from Bishkek. I have over 3+ years of experience and here to help you to achieve your goals and solve your tasks. MAIN EXPERTISE IN: - Product Design - iOS & Android Design - UX/UI Design - Web Design - Mobile App Design - Graphic Design

User Interface, Figma, Sketch, WEB DESIGN, User Experience, UI/UX, Product Design, Adobe After Effects

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