Kyiv · $1500 · 9 years of experience · Advanced/Fluent
Работал системным администратором/сетевым инженером/специалистом по кибербезопасности в зарубежной компании, работающей в ядерном секторе Украины. Так как проект подходит к концу, ищу работу
Linux, TCP/IP, Networking, bash, Ubuntu, Windows, Nginx, MySQL, DHCP, Cisco, VMware, VirtualBox, NAT, Microsoft Exchange, pfsense, Firewalls, English, Proxy Servers, mailservices, DNS, Apache, Zabbix
Построение высоконагруженной защищённой сети на базе оборудование Cisco/Mikrotik
Поскольку знание английского языка на очень высоком уровне, хотелось бы рассматривать переезд в ЕС/США
Kyiv · $2500 · 6 years of experience · Advanced/Fluent
Starting from 2009, I had occupied position with the responsibilities of Business Analyst, Project manager, Risk and compliance. I have an experience of working in multinational team (Indian, French, Spanish people) in terms of projects. Starting from 2016 I am the Head of Sales Support but Business analysis or Project management is more interesting and important for me than sales)))))
Business Analysis, Project Management, CRM, BPMN, Agile, Scrum, Requirements management, Product management, Team coordination
Successfully implemented project: - implementation of new information system in the company ( worked as project manager in multinational team) and as a result change and adoption of all business processes. - implementation of CRM system ( worked as project manager in multinational team) and as a result change and adoption of all business processes - implementation of a lot of satellite applications to company information system.
I do not have IT education but still I am sure that I can be useful for IT sphere)))) I would like to get an offer for position (Business Analyst, Project manager) with a lot of interesting projects. Why IT - because it is the sphere that develops very fast. I like working in multinational team and oriented for result!
Kyiv · $800 · 4 years of experience · Advanced/Fluent
• As a presales manager, I made cold calls to potential clients to generate leads; As a manager, I kept accurate records of all ongoing and new projects; • I made negotiations with potential customers to convince them to work with our company; • I provided consultations to potential customers for the most suitable booths for their products during exhibitions; • I carried out follow-ups, and ensured receipt of payment prior to the exhibition. I passed on detailed customer descriptions to the architects and constructors; • Check the specifications of the exhibition centers with the organizers; • Track project progress; • Monitoring and ensuring timely completion of the project (booths) and project success.
support to customer , the Customer service, the Microsoft of Office , of CRM, Sales
• Due to the high level of productivity, I was promoted from a preview specialist to a project manager for one year; • I managed to acquire more than 40 clients for my company, who made deposits and worked with us consistently; • I had an extremely high level of customer retention due to my efficiency, good mutual understanding with clients and project management skills; • I managed to convince customers and get deposits from customers; • I received consistent monthly bonuses for outstanding results; • I always ensured timely completion of projects; • I guarantee that all customer requirements and specifications are always followed
Expecting to work for a fast-growing company, that will pave way for both company and employees benefits.
Remote work, Ukraine · $1200 · 7 years of experience · Advanced/Fluent
Dedicated support engineer with over 7 years of experience specializing in customer support & success for international software companies. Motivated to bring the best results, maintain customer satisfaction and contribute to company's development. Looking for leverage of my communication and management skills, professional growth and gaining new experience. EXPERIENCE: - CUSTOMER SUPPORT REPRESENTATIVE / SOCIAL MEDIA AGENT (SOFTWARE MACKIEV) 2016-now - FREELANCE WORK AS CUSTOMER SUPPORT REPRESENTATIVE (ONLINE GAMING WEBSITE) 2015-2016 - CUSTOMER SUPPORT REPRESENTATIVE at “FOSA INTERNATIONAL” (ONLINE GAMING WEBSITE) 2012-2015 other - GREEK LANGUAGE TUTOR, WAITRESS, RECEPTIONIST/HOUSEKEEPER Main responsibilities: - taking/making calls, answering clients via chat, via email - selling experience, creating special offers to attract clients - promoting the company’s products and creating a positive customer experience - handling complaints and issues, finding the best quick solutions to satisfy customer’s needs - maintaining financial operations, dealing with payment questions - creating a knowledge base and self-help resources available to customers - creating the learning materials for new support agents - managing company's Facebook page and covering information on social medi, improving product's reputation on social networks to attract new customers and creating a positive image of the product
Support, customer support, Customer service, Customer care, Good communication skills, Ability to learn quickly, conflict resolution skills, Dispute resolution, Communication Skills, Team management, Team player, Customer Support Management, Technical Support Engineering, Fluent English, Russian Language
Would prefer a job with a flexible schedule own schedule (or where I can choose the hours I want to work) and no night shifts.
Kyiv · $950 · 10 years of experience · Upper Intermediate
Опыт работы в туристической и гостиничной сферах (за рубежом). На сегодняшний день - обработка запросов иностранных партнеров (бронирование а\б, выписка билетов, дополнительные услуги, решение проблем пассажиров),
Lviv · $1500 · 8 years of experience · Intermediate
I have over 7 years of experience in IT Operational departments and over 15 years of general work experience in different roles. I used to work as system administrator, manager, director, operation project manager, as well as worked on my own business. I am concerned that my strongest work competencies are: - project planning and executions - business development - disaster Recovery - communication - people management - requirements elicitation and analysis - product management My personal features are: self-motivated, ready for new opportunities and knowledge, always search for the most optimal way of solving the problem.
customer support, Customer service, Support, Jira, Windows, helpdesk, Microsoft Office, Linux, Confluence, MacOS, Networking, Ability to learn quickly, the Customer service, VMware, VoIP, head of customer support, Service Desk, Developing business processes, Project Management, zendesk, Scrum, Agile, Analytics, Atlassian Jira, Managing team, Incident Management, Product support, Consulting, Customer Support
Teams management, Distributed teams. Design and support IT Service catalog and SLA. Help improving Infrastructure at distributed offices. Creating first line IT support Developing KPIs for operational team. Implementing ITIL v.3 methodology (Service Operation, Service Transitions).
Kyiv · $1300 · 7 years of experience · Upper Intermediate
Work at an International Enterprise with over 700 employees with over 1600 workstations based on Microsoft solutions. Skills: • Long-term experience in maintenance and diagnostics • Designing and assembling the workstations • Good troubleshooting skills • IT Asset Management Personal Qualities: • Can analyze and think logically. • Fast learner • Excellent Soft-skills • Honest and responsible. Language skills: English – upper-intermediate French – intermediate
Support, Service Desk, Local IT, IT Service Management, Microsoft SCCM, Active Directory, Account Management, Asset management, Soft Skills
Decrease of IT-related Incidents from employees. Increase the overall performance & stability inside the company. Rescue of some important public events.
Good work conditions. Fair compensation.
Kyiv · $1200 · 3 years of experience · Advanced/Fluent
Customer Support Representative - 3 years of experience: - 1,5 years of supporting an education service; - 1,5 years of supporting technical products in three languages (Englisch, German, Russian): mobile OS, online marketplace, online clothing shop, apps for macOS, Windows, iOS. Experience supporting via email and live chat, moderating comments on the blog and social media pages, managing Trustpilot and Trusted Shops reviews. Interested in the CSR, Customer Success Manager, QA Manager and other Customer Support-related positions.
Support, English, German, customer support, Customer service, Customer care, Good communication skills, Windows, MacOS, Fluent English, zendesk, Freshdesk, CRM, Ability to learn quickly, Technical Support, Mobile OS Support, Email support specialist, Live chat support, Adobe Photoshop, Troubleshooting
Disputed a ton of fake Trusted Shops reviews of a service I was supporting to improve its public image. Not sure if it made a difference, but I liked that the review page looked neat and had only real reviews and comments.
I'd like to be a part of a young and friendly team. I think that a great team is 90% of success and no matter what kind of job you do, doing it together with nice people makes it enjoyable. I also like internal processes to be thought through and organized. It's no problem if the processes are still being developed, but in that case it would be nice to be able to contribute, give feedback, suggestions and be heard.
Dnipro · $550 · 3 years of experience · Intermediate
Занимаюсь разработкой сайтов с 2016 года. Совершенствую свои знания в области веб-разработки, как в IT-школах, так и в свободное время самостоятельно. Хорошо владею Photoshop. WordPress, Joomla, OpenCart. Интересуюсь продвижением сайтов.
Стабильная и интересная работа. С перспективой роста в области Java Script. Возможность повышать свои навыки, применять и совершенствовать уровень английского языка.
Remote work, Belarus · $400 · 4 years of experience · Intermediate
-Высшее образование по специальности "Английский язык. Информатика" - Опыт работы 3,5 года удаленно в тех.поддержке (crm-системы) на первой линии, полный рабочий день, здесь получила наибольшее профессиональное развитие -также работала в продажах в сфере IT,контент-менеджером и в интернет-маркетинге -Тестирование кастомных доработок -Базовые знания HTML - Общение с руководителями крупных компаний, умение договариваться, решать конфликтные ситуации - Умение работать с большими объемами информации, в режиме многозадачности на протяжении всего дня, позитивное отношение к работе,целеустремленность и способночть доводить начатое до конца, высокая степень ответственности, любовь к людям и умение работать в команде -сильное желание расти и развиваться,обучаться новому