Customer support agent, Junior Front-end Developer

Николаев · $800 · 4 года опыта · Upper Intermediate

From 03/2015 – one of the biggest American company in the automotive industry, Customer Support, Technical Support and Sales agent: - assisting customers around the world in pre-sale and post-sale questions by phone, e-mail and in chat - persuasion in cooperation - do up to 70 emails or 60 phone calls per day - assistance and guidance to clients in the transaction, and further work - checking recorded conversations between agents and clients for quality assurance - work remotely twice a month - work with Nice inContact system, LiveChat, HelpSpot and custom CRM Language skills: - English – fluent - Ukrainian and Russian – native

HTML, CSS, customer support, Customer service, Support, English

More than 4 years of total experience in sales and customer service field. Understanding customer needs and providing customized advice. Leading a client thru all the stages of the sales pipeline, from lead to potential client with the idea, identify the needs, and turn it to the sales deal. Conducting negotiations and establishing trusting relationships.

Looking for a long-term job with future career development, a place where my skills, experience knowledge could be used at full power with a good team and interesting projects. I do not have much experience in HTML and CSS, however, I am very interested in a job, where I can learn and use these and/or other programming languages. I cannot work night shifts in the office (UA time zone).


Project / Product manager

Харьков · $5000 · 10 лет опыта · Advanced/Fluent

Business requirements UX/UI SQL JIRA/Rally/Azure..others Roadmap, Project reporting Project Delivery QA People Management BPMN, UML Business area: Finance, Retail, Games, Mobile, Insurance, AR, Security, Marketing

Agile, Business Analysis, Confluence, English, Jira, Product management, Prototype, Risk management, Scrum, SQL, Team management, User Experience, Waterfall, Project Management, UML, XML, Kanban, Business development, User Interface, Risk management and troubleshooting, Blockchain, CRM, Google Analytics

Extended experience in different business area, SDLC-Processes arrangement, Successful people Management, High level of Hard/Soft skills

Product Team, Processes Challenge Long term relationship Skills improvement, learning, coaching Communication with clients


IT-Sales and Marketing consultant

Удаленная работа, Украина · $200 · 8 лет опыта · Advanced/Fluent

Более восьми лет опыта в продажах и маркетинге в IT на западный рынок, более шести лет опыта в консалтинге IT-компаний и построении отделов продаж для IT-компаний в рамках компании Sales Bond (sales-b.com). Рассматриваю только предложения с частичной занятостью. Готова обучить ваш отдел продаж с нуля, построить процессы. На фултайм или работу сейлзом варианты не рассматриваю.

Sales, Marketing, SMM, Product management, HTML, SEO, SEM, Project Management, User Experience (UX), User Interface (UI), CSS, PHP

Помогла более чем 80ти компаниям в построении процессов продаж и обучении сейлзов

I'm ready for consulting, remote and project job


Project / Product / Release / Delivery Manager with tech. background (PMP, CSM, CSPO)

Киев · $2800 · 4 года опыта · Upper Intermediate

Proactive and results-driven Project manager with experience of more than 4 years. Product / Outsourcing / Outstaffing Master Degree in Computer Science. Domains: FinTech, e-commerce, mobile apps. Successfully accomplished more than 20 middle-size projects. I’m combining technical knowledge and business acumen in order to achieve project goals and meet/exceed stakeholders expectations. Operating a variety of management tools and approaches depending on goals, team level, and organizational structure. Good at communication, identifying the needs, preparing and tracking plans, monitoring and controlling the overall process, providing both logical and technical solutions.

Jira, Project Management, Agile, Change Management, Confluence, E-commerce, Leadership, Negotiations, project planning, Requirements analysis, Scrum, Team management, Web Development, Mobile development

Certifications: - Project Manager Professional (PMP by PMI). - Certified Scrum Master (CSM by ScrumAlliance) - Certified Scrum Product Owner (CSPO by ScrumAlliance) - GDPR Compliance course - Anti-Money Laundering course Author of courses about project management

a dynamic environment with challenging tasks.


Business/System Analyst

Киев · $1300 · 3 года опыта · Intermediate

Requirements Gathering & Analysis Writing software specifications, user stories, system use regulations. Conducting presentations, trainings for end users. Business processes modeling, analysis and optimization (BPMN). Software Prototyping. Project risk assessment. Creating tasks for development. Working with databases of customers companies (MS SQL, MySQL). Testing REST services.

SQL, Jira, Scrum, Business Analysis, BPMN, CRM, JSON, Requirements analysis, Quality Assurance

Participation in the implementation and operation of VoIP-billing system, VoIP Softswitch, VoIP testing tool Participation in the implementation CRM-system bpm'online. Participation in the implementation Telegram chat-bot. Participation in the implementation of loyalty programs for retail. Integration of third-party applications with CRM-system bpm'online.


UX/UI Designer

Киев, Харьков, EU, USA, Canada · $1800 · 4 года опыта · Intermediate

Hyper Apps Pty Ltd (Cluj Napoca) UI/Interaction Designer ноябрь 2016 - Present • UI design - application for android and iOS • UI design - Pitch Deck • Prototyping (Principle) ___________________________________________________________ Freelancer at Upwork UI/UX Designer 2014 - Present • Prototype design(ios, android, web) • UI design. • Page adaptation for mobile platform iOS, Android ___________________________________________________________ THINKMOBILES (Uzhgorod) UI/UX Designer апрель 2016 - сентябрь 2016 (6 месяцев) • Prototype designing(ios, android, web) • UI design. • Page adaptation for mobile platform iOS, Android • Dealing with customer requests • Resource management (front end, back end) ___________________________________________________________ KAKAO Art Web designer декабрь 2014 - апрель 2016 (1 год 5 месяцев)

User Interface, Sketch, User Experience, Prototype, InVision, mobile design


3D Designer

Одесса, Киев, EU, Canada, Israel · $500 · Больше 10 лет опыта · Upper Intermediate

Adobe Photoshop, Sketch, WEB DESIGN, Adobe After Effects, User Interface, Graphic design, Adobe Illustrator, 3d Max, 3d modeling, 3d visualization


Digital marketer / SMM

Киев · $1000 · 3 года опыта · Intermediate

Таргетинг и ретаргетинг. Настройка рекламы Facebook, Instagram. Поиск и анализ конкурентов, тематических групп. Cбор и анализ статистики, работа с Google Analytics, отчетность. Создание графики, контента, ведение групп и страниц Facebook, Instagram, LinkedIn, Telegram. Кросспостинг и кроссрассылки. Общение с блогерами и владельцами профильных страниц. Рерайт и написание уникальных статей в блог (RU/ENG). Наполнение сайта.

SMM, Digital marketing, Marketing Strategy, Google Analytics, Facebook Ads, Social Media Marketing, Lead generation, advertising, PR, Content marketing

Сертификат Google Analytics Individual Qualification


WordPress developer

Удаленная работа, Украина · $1000 · 3 года опыта · Intermediate

Ранее работал на Upwork, а также работал иногда напрямую с компаниями из США. Занимался созданием сайтов с нуля на платформе WordPress. Зачастую делал только вёрстку и посадку PSD-макетов на WordPress. Хочу продолжить заниматься в данном направлении и получить стабильный поток работы в месяц.

HTML5, CSS3, JavaScript, jQuery, Bootstrap, CSS, HTML, Wordpress, PHP, Web Development

Ожидаю получить работу на позиции WordPress разработчика. Также владею фреймворком Bootstrap. Работаю с чистым кодом и кастомизацией всего, если понадобиться.


Front-end developer

Киев · $3000 · 7 лет опыта · Pre-Intermediate

I've developed more than 5 web applications from scratch. Have a lot of experience with 2d and 3d graphics in browser. Have an experience in developing own CAD engine.

webgl, JavaScript, three.js

Ported flash application into javascript within 4 hours without knowing flash.

I want to work on multimedia 2d and 3d applications with active using of webgl and native js.

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