Junior Business Analyst

Odesa · $700 · 3 years of experience · Pre-Intermediate

Стаж работы в IT-компании 3,5 года . В должностные обязанности входит как , support клиентов по авиа - жд контенту, так и разбор логов , анализ ошибок для корректного формирования задачи в Jira. Так же привлекался к проекту в качестве PM. До этого работал в сфере по продаже авиабилетов в аэропорту.

Busines Analysis, Analysis, Jira, Project Management, Support

Выступление на конференции за пределами нашей страны , в качестве менеджера по запуску клиентов.

Возможность реализации задуманных проектов, не смотря парой на безумные идеи ))) Карьерный рост, куда же без него )))


System administrator

California · $4000 · More than 10 years of experience · Beginner/Elementary

Service organizations. Engineering, economic solutions and other tasks of the organization. Development of plans and schedules for servicing the organization and branches. Determination of rational loading of departments and performers, quality control of work performance. Updating the technical base of the IT department and the introduction of modern methods and means of information processing. Study and analysis of the information services market. Maintenance and equipment maintenance software. Prevention and troubleshooting that occur during the operation of equipment. Control of performance of contractual obligations in the area of responsibility. Reporting directly to the head of the organization. Installation on network software servers and workstations. Configuring systems on the server. Ensuring the integration of software on file servers, servers, database management systems and workstations. Maintaining the operational status of server software and workstations. User registration, assignment of identifiers and access rights. Training and consulting users on PC and other office equipment. Monitoring the use of network resources. Organization of access to local and global networks. Ensuring timely copying and backing up data. Security: - network security (protection against unauthorized access to information, viewing or changing system files and data); - security interconnection. Preparation of proposals for the modernization and acquisition of network equipment. Work with remote branches, business trips around the edge.

Active Directory, Configuring VPS / VDS servers, DNS, LAN-WAN, Local IP access networks, Microsoft Exchange, Microsoft SQL Server, MySQL, PC repair, TCP / IP, VPN, HTTP, FreeBSD, Linux

While working on the standard skills and services of an IT specialist, I learned how to install satellite dishes, the Internet, wi-fi, television in TAIGA! Developed a land processing system, assembled a server with the ability to destroy data and hard drives if necessary. Laid kilometers of wires to configure, connect office equipment, servers and networks.


Account Project Manager

Kyiv · $1000 · 5 years of experience · Advanced/Fluent

Areas of Expertise / Skills: • Experienced customer service professional • Valuable support skills • Dedicated team player • Independent thinker • Intercultural communication • Active problem solver • Strong interpersonal skills • Influential motivator • Advanced ENG + bilingual (RUS+UKR) • Patient optimizer • Energetic Risk management • Time management

Support, Sales, English, Ability to learn quickly, Account Management, Project Management

Best sales manager of the month (Roboforex, several times per year since 2013)

1. English environment. 2. Friendly colleagues. 3. Non-stop education and development. 4. Business trips. 5. No cold calls.


Account Manager

Kyiv · $1200 · 5 years of experience · Advanced/Fluent

Multinational Accounts and Programs operations. High experienced as a Multinational Account Servicing Manager in Insurance sphere. Responsible specialist, who undertakes complex assignments, meets tight deadlines and can be absolutely multitasking. Able to work successfully with approximately 300 hundred Account' base . Totally motivated in self-development in various spheres of life. Believes in development, progress, minds and kindness. Currently searching for Account Manager position

English, Microsoft Office, people management, writing, insurance, Contract negotiations, Account Management, Process Management, Wordings reviewing, Communication Skills, Customer service, customer success, Analysis

International Programs work experience. Solid communication skills.

Opportunities to improve myself, honest and open-minded Management, creative environment, motivating Team and knowledge exchange

6 December

Customer Care Manager 

Kyiv · $1400 · 7 years of experience · Intermediate

Main responsibilities: • Answering questions, providing information to customers. • Working in chat and ticket systems, via phones. • Problem-solving, dealing with complaints. • Escalate technical and billing questions to appropriate managers. • Working with CMS & E-Commerce platforms (WordPress, Joomla, Prestashop, Opencart, Shopify). • Sales. • Bugs submit and traking. • Performing shift management duties. Managing shift workflow. • Developing user documentation. Knowlage in Php, HTML, CSS, XML, SQL. Software: Jira, Confluence, Kayako, CRM. Languages: Ukranian and Russian (fluent), English (intermediate) Other skills: Negotiation, Sales, Customer Service, Customer Support, Customer Care

HTML5, PHP, Jira, English, Team management, Project Management, Product management, Confluence, CSS, MySQL, Wordpress, Git, Joomla, Web Development

6 December

personal assistant, customer support representative, project manager, technical support

Lviv, Kyiv · $800 · 1 year of experience · Upper Intermediate

Hosting company: Junior Hosting QA Analyst Oct. 2019 – Present Providing detailed QA reviews for chats and tickets based on departmental and company standards. Offering recommendations regarding training and promotion opportunities for CS under review. Web and Email Hosting Support Representative Dec. 2018 – Present Managing DNS records, CMS debugging (mostly WordPress, but also Magento, OpenCart, Joomla, WHMCS etc), managing MySQL databases, analyzing email headers and bouncebacks. Managing cron jobs, backing up, restoring and transferring content, checking the server logs for suspicious activity, managing security features etc. Maintaining basic knowledge of HTML, PHP, CSS and web-development field in general. Resolving technical issues that are often unique and less than documented with high speed and accuracy. Chat and email support with hardcore multitasking for customers worldwide on a shift-based 24/7 schedule. Making clients feel cherished, understanding their concerns and educating them. Translation Agency: Team Lead Mar. 2018 – Dec. 2018 Managing a team of 20 interpreters, assessing and optimizing their performance. Ensuring timely skill development and promotions throughout the team. Maintaining performance reports and internal knowledgebase. Foreign Communications Interpreter (English-Ukrainian/Russian) Oct. 2016 – Mar. 2018 Ensuring accurate on the fly translations for live chat, Skype and face to face meetings for the agency's clients. Managing and posting in agency’s social media networks. PR department of university: Graphic Designer & Content Manager Sep. 2015 – Sep. 2016 Full ownership of corporate products design process from initial discussing till pre-printing process. Asset creation and manipulation using Adobe Photoshop, Illustrator, Indesign, also Corel Draw. University’s official social networks management.

English, Microsoft Office, Adobe Photoshop, Support, Customer service, customer support, Customer care, Ability to learn quickly, English, Good communication skills, Microsoft Office, Windows, helpdesk, Project Management, Service Desk, HTML, CSS, Russian, time-managment, Communication Skills, Email support specialist, Confluence

I became a QA representative in a hosting company less than a year after employment. I improved the results of my team and wages to the next level, Also, I created several charity projects and I feel I can create more.

I would really like to learn something new and grow in my career, so I would not mind even starting from scratch if you were ready to teach me. I appreciate new technologies, as well as old and basic ones, no matter whether you are a large company or a small one.

6 December

Системний адміністратор

Herson · $1000 · 10 years of experience · Upper Intermediate

Налагодження, підтримка *nix/windows мережей. Сайтів з БД та інше

Linux, TCP/IP, MySQL, Nginx, Networking, Zabbix, Windows, DNS, Apache, DHCP, PostgreSQL, firewalld, Git


Не бажано щоб було нудно

6 December

Support Engineer

Lviv · $900 · 2.5 years of experience · Upper Intermediate

Jira, Trello, Google Docs, Confluence, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, SQL

Adobe Photoshop, Microsoft Office, Adobe Illustrator, Jira, Customer care, Support, Good communication skills, Customer service, Confluence, Ability to learn quickly, MS SQL Server

-2,5 years as a representative of Support Team - Advanced Customer Care skills :) - have experience in Graphic Design;

As a skilled customer support specialist, I would like to start working in this sphere with the opportunity to grow. I am always eager to learn something new and have quick learning skills.

6 December

QA Engineer Manual

Remote work, Ukraine · $550 · 4 years of experience · Intermediate

• Manual testing of websites, client-server, web-applications; • Developing test documentation; • Good knowledge of Bug Tracking System (JIRA),Trello, Planfix, Confluence; • Knowledge of development methodologies; • Knowledge of Bug Life Сycle, Software Development Life Сycle (SDLC); • Analysis and testing of requirements and documentations; • Knowledge of software testing levels. - Опыт работы в тестировании web-сайтов, в т.ч. UI, юзабилити, локализации; - Опыт регрессионного, функционального, интеграционного тестирования; - Умение составлять грамотные сценарии тестирования; - Составление тестовой документации: чек-листы, тест-кейсы, баг-репорты, отчеты о тестировании; - Четкое понимание жизненного цикла разработки ПО; - Jira, Confluence, Планфикс, Trello, Slack; - Знание жизненного цикла дефекта; - Сотрудничество с разработчиками; - Грамотная устная и письменная речь; - Написание инструкций для клиентов.

Jira, Manual Testing (QA), Agile, Confluence, MySQL, Scrum, Web Testing, Functional testing, GitHub, Frontend testing, Quality Assurance, Creation of test documentation, Bug Reporting, Trello, Test design techniques, Google dev tools, Wordpress, OpenCart, Laravel, Mobile testing, Customer Support

Over 100 tested sites

New experience and knowledge. Adequate payment. Friendly team.

5 December

Customer Support

Kyiv · $900 · 6 years of experience · Upper Intermediate

Currently, I work remotely as an administrator in the British company, which provides House Share accommodation in London. From December of 2018 till April of 2019 - I used to work at the position Customer support. March of 2018 till December of 2018 - I worked in Tbilisi, in Travel Agency as a tour operator. 2017-2018 - I worked in travel agency Valletta Travel 2016-2017 - I was working in the travel agency Kiy Avia, as a travel manager. 2013-2014 - I was working at USA Logistic Company PLS Logistics as a Business Process Operator, where I was processing internal shipping documentation using the following software: Citrix and On-Base. My whole experience taught me how to work with documents, to keep up with high standards set by the employer, communicate with clients, work as quickly as possible, to solve problems that arise during work. Also, I also gained organizational skills which I received in the process of working on MICE projects. As additions I'm experienced in writing articles, the main focus was tourist hotels. I know 4 languages: - English - Russian - Ukranian - Georgian I'm trying myself as a graphic designer because I like to learn new programs, services, scope. I can easily work with: Microsoft Office, Citrix, On-Base, Tina, Titbit, Amadeus, ContenInn, GTA, LCI, Dotw, etc. Additional: Photoshop, Illustrator, Sketch.

Communication Skills, Microsoft Office, Adobe Illustrator, Adobe Photoshop, Sketch, Figma, English, Customer Support

I am passionately looking for new job opportunities in Kyiv. I will accept all kinds of jobs, except for doing cold calls. Gladly will do the job connected with collecting information, prepare database, documentation processing Also will gladly accept work challenges in the design area

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