Candidates 24
$800 / mo
≈ $9600 / year net
Customer Support Representative
Ukraine · Dnipro · 6 months · Advanced/Fluent ·Published yesterday
Ukraine · Dnipro · 6 months · Advanced/Fluent ·Published yesterday
October 2023 – January 2024
Performed initial intake of complaints and sorted them by department.
Provided support via chat until solving the problem.
Tagged issues and worked with other departments.
CALL CENTER SUPPORT |
June 2023 – August 2024
• Performed over 100+ calls per day to customers to make sell offers and made new business partners for company.
• Took over 50+ calls per day to solver customers issues.
$1000 / mo
≈ $12000 / year net
Customer Support, QA Manual
Ukraine · No experience · Advanced/Fluent ·Published 22 April
Ukraine · No experience · Advanced/Fluent ·Published 22 April
- Fluent English
- Higher education in telecomm engineering
- Manual QA certified beginner
- I'm a technology geek
- Proficient in customer support
- Proficient in technical support
QA Manual courses.
Huge expertise working with customers
Looking for long-term cooperation.
$1500 / mo
≈ $18000 / year net
Customer Support
Austria · 6 months · Advanced/Fluent ·Published 15 April
Austria · 6 months · Advanced/Fluent ·Published 15 April
Additionally, I collected, analysed, and utilised customer feedback to drive continuous improvement in our services and products.
Collaboration was key in my role, as I worked closely with various teams to ensure a common approach to customer satisfaction. Aligning efforts with colleagues from product development, marketing, and sales enabled us to deliver a seamless and integrated customer experience.
Working within a 24/7 support service environment, I adapted well to shift work to ensure constant availability and responsiveness to our customers' queries and issues.
Throughout my experience as a Customer Support Representative, I have been committed to customer-centricity, continuous improvement, and collaborative teamwork.
I also have German as a second language, which can help me work with German-speaking people.
$900 / mo
≈ $10800 / year net
Customer Support, Customer Service, Customer Success
Ukraine · Kyiv · 6 months · Advanced/Fluent ·Published 10 April
Ukraine · Kyiv · 6 months · Advanced/Fluent ·Published 10 April
Also, I have 7+ years of experience working with adults overall. The first 5 were spent mostly teaching.
In addition, more than 2 years I have spent at Englishdom working as an HR/recruiter/methodologist. That includes various things simultaneously. I have been responsible for HR/recruiting processes, job interviews, trial lessons and more.
Outside customer support, helped thousands of teachers improve. Hired talented ambitious teachers to boost the quality of teaching staff. Individual approach to every teacher. A significant number of difficult cases solved.
$1000 / mo
≈ $12000 / year net
Cloud administrator
Ukraine · Kyiv · No experience · Advanced/Fluent ·Published 7 April
Ukraine · Kyiv · No experience · Advanced/Fluent ·Published 7 April
Basic understanding of JavaScript, Node.js, Java.
$650 / mo
≈ $7800 / year net
Customer Support
Czechia · No experience · Advanced/Fluent ·Published 30 March
Czechia · No experience · Advanced/Fluent ·Published 30 March
Graduated with honors in "Germanic languages and literature (including translation), primary - German, secondary - English"
Achieved an IELTS certificate with an overall score of 8 (C1).
2022
Successfully completed a semester under the Erasmus+ academic mobility program at the University of Pardubice, Czech Republic in 2022.
Participated in DLL-Barcamp 2022 für Hochschulkooperationen at the Goethe-Institute Ukraine.
2021
Graduated with honors in "German language and literature (including translation)"
The Bachelor diploma was fully recognized by the Silesian University in Opava.
Participated in the course "dll 6 – Curriculare Vorgaben und Unterrichtsplannung" at the Goethe-Institute, successfully preparing and presenting a group project for an online foreign language lesson.
Presented a group project in DLL-Barcamp 2021 für Hochschulkooperationen at the Goethe-Institute Ukraine.
Received a diploma of the third degree in the "All-Ukrainian Student Research Competition."
$600 / mo
≈ $7200 / year net
Support Manager
Ukraine · Kyiv · No experience · Advanced/Fluent ·Published 29 March
Ukraine · Kyiv · No experience · Advanced/Fluent ·Published 29 March
$700 / mo
≈ $8400 / year net
Project Manager
Ukraine · No experience · Advanced/Fluent ·Published 29 March
Ukraine · No experience · Advanced/Fluent ·Published 29 March
From 2022 to 2023 - Project Manager in Charitable Foundation, where I was responsible for:
- Organizing of volunteer work
- Communicating with stakeholders
- Implementing new processes in work
- Searching for human, funding and cargo resources.
From 2023 due to now - Grantwriter, with the responsibilities of:
- Creating unique projects
- Developing partnerships
- Writing documentation
- Comunicating with stakeholders
- Team-forming and work organisation
- Implementing the project and making reports.
Teamlead of social project funded by UNDP Ukraine.
$600 / mo
≈ $7200 / year net
Agent
Armenia · 6 months · Advanced/Fluent ·Published 29 March
Armenia · 6 months · Advanced/Fluent ·Published 29 March
$600 / mo
≈ $7200 / year net
Customer service
Ethiopia · 6 months · Advanced/Fluent ·Published 28 March
Ethiopia · 6 months · Advanced/Fluent ·Published 28 March
- Worked in a marketing firm called 251 communications as an intern.
- worked in a digital marketing firm called Capra communications as an intern digital marketer.(canva)
- worked as a recruiter for a logistics company called Carolina logistics (based in Inman SC.)
(Bitrx, ring central)
- assisted in coordinating an event for women on behalf of center for family NGO and American embassy.
- support
- team work
- permanency